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CB Fitness Centers and Gyms LA Fitness International 20801 Golden Springs Drive, Diamond Bar, CA, 91789, US
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LA Fitness International
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LA Fitness International

20801 Golden Springs Drive, Diamond Bar, CA, 91789, US
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6:18 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LA Fitness International - rude remarks

Me and my wife went to the la fitness on june 13, 2010, located at:

Diamond bar ii
20801 golden springs dr.
Diamond bar, ca 91789
[protected]
Sales rep: michael / mike
Height: around 180cm
Characteristic: tattoos on his left palm.

After a short while waiting, we were introduced by a salesman named “michael”. he then brought us to his desk on the right (from the main door) and was asked to come in and join him, so we sat down facing him and the desk.

First he asked, “so what brings you here, you looking to get skinnier, or buff like arnold?” we laughed a little, then I asked, “just need to know your pricing so we know how much we are talking about.”
Then he mentioned that he needs to know what our intention is so he can set up a schedule and pricing and so on, so he went on and asked to my wife, “what’s your weight? how much are you planning to lose?” then my wife shortly answered, “oh, i’m not sure about my weight, I haven’t looked recently.”

Then I whispered to her, “do you want me to just ask how much so we know?” she nodded.
I asked michael again, “we just need to know the pricing, because we are doing comparison between fitness clubs and doing some thinking”, then michael said, “so you’ve went to other clubs and what are their pricing?” I then explained, “no, we haven’t gone to any other club, in fact, we are planning to go to the 24 hour fitness nearby and ask them the same question.”

Then he replied, “why don’t you go there and check it out”.
Then we both nodded, went straight out the door, without looking back, thinking in our head,
“we’ll never go back to la fitness again.”

So michael, here’s your letter of promotion, “congrats, now everyone know what you said to la fitness potential customers.”

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