Living Spaces Furniture

Our love seat looks terrible. We bought it at Living Spaces on March 5 2013 We bought the VIP insurance for $219. We were told it would cover the fabric used for anything that went wrong with it. We were very specific about that. I called VIP withing 10 days after it started. It looks so much worse now. The VIPinsurance will not fix it, they say that can't get the fabric or the parts...I would like the money back I paid for the insurance! I feel that they should at least recover the love seat. I don't know what parts they are talking about because it's the fabric that is peeling. Sales order number us [protected] 3/15/13 The covering started flaking in Aug. 2015. I have had 2 tech's come out and they both thought it looked awful...which it true..it does! My service agreement # for Ultra Shield furniture care is LSF88-[protected] My home phone number is [protected] and my cell is [protected] Carol Richmond