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CB Apparel Forever 21 6600 Topanga Canyon Blvd #53, Canoga Park, CA, 91303, US
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Forever 21
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Forever 21

6600 Topanga Canyon Blvd #53, Canoga Park, CA, 91303, US
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Working hours
Mon
11:00 am - 8:00 pm
Tue
11:00 am - 8:00 pm
Wed
11:00 am - 8:00 pm
Thu
11:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
11:00 am - 7:00 pm
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A
9:43 pm EDT

Forever 21 - Bad customer service. Employee rude

Visited Topanga Plaza store in Canoga Park on 8/4/2021, 5:09pm. (Cashier, 5053407-Sofia). (got this info from my receipt)
Employee was very rude with an attitude.
First, I guess there was only 1 line to pay, but I was in a different line(no signs to tell customers know where's the line). She saw me when I stood there and didn't say anything. She waited to tell me there's only 1 line after she call the customer from another line. She said, "there's only 1 line, so go stand on the other side". When I approached the window to pay, she had a bad attitude and rude. After I gave her the payment and she gave me my change back, she asked me, "do you want a bag?, or do you want to take your things like that. (What!) Never ever before has an employee ever asked me that(maybe at a super market). I said, "do you really want me to walk out the store with my purchase on my hand?" This was very unprofessional. Never will I return to this store, I will go to a different location. Terrible service.

Desired outcome: termination

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