Dollar General reviews and complaints 1
View all 3835 complaintsDollar General - Payment not received/unauthorized charge
DOLLAR GENERAL STORE#13226
BAKERSFIELD CA [protected]
Date 2024-01-07/Time 21:46:20
Hello. I'm trying to file a complaint about a purchase I made with my EBT card using cash transaction not food stamps. I bought a total of 7 Items that can be only purchased with cash being none of the 7 items could be purchased with food stamps cash only. A few days later I returned 5 items out of the 7 1.SNACK SAVER HEAT S [protected] 5.00 S
2.ES24F CANISTER LAR [protected] 5.00 S
3.ES24F CANISTER SMA [protected] 3.00 S
4.ES24F CANISTER MED [protected] 4.00 S
5.FW23 PEG CHALKBOAR [protected] 10.00 S
They returned the items saying it would be back on my card if not come back with the return receipt given I later returned back to the store 5 days later to inform them and they said did I check my food stamps I said it would have been back on the cash not food stamps being they where household items
Claimed loss: The total of $29.23 from government electronic cash benefits
Desired outcome: Please refund and I'd like a response as well as apology for the way they conduct business. Very rude and it's not professional
Confidential Information Hidden: This section contains confidential information visible to verified Dollar General representatives only. If you are affiliated with Dollar General, please claim your business to access these details.
Still nothing on my card
Latest Dollar General Reviews
Signing up for delivery service. Understaffed store Service by manager Gift card Customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!