Big 5 Sporting Goods

I was standing waiting for the employee to get off the phone. I had a shoe in my hand waiting to ask if she had it in my size. A lady walked up and when the employee got off the phone she asked the lady that came up after me, how can she help her. Another one of your employees walked out of the back and assisted another lady instead of me as well. We also thought we heard a racial slur being said but I can't confirm that. Please teach your employees fairness when it comes to customer service. Legal action can be taken if it occurs again. Thank you.