ADVERTISIMENT

Cactus Jack's Auto

2440 W Camelback Rd, Phoenix, AZ, 85015, US
Fri 9:00 am - 7:00 pm Working Hours
Sun:9:00 am - 7:00 pm
Mon:9:00 am - 7:00 pm
Tue:9:00 am - 7:00 pm
Wed:9:00 am - 7:00 pm
Thu:9:00 am - 7:00 pm
Fri:9:00 am - 7:00 pm
Sat:9:00 am - 7:00 pm

Reviews and Complaints

Cactus Jack's AutoHorrible customer service

My husband returned a phone call to the camelback finance department because we were not able to do a payment last Friday so my husband wanted to inform the payment was going to be made this upcoming Friday. The lady he spoke to told him our car would be repo for being late to tell Ericka (witch is me) to pay because she was also on the contract or to ask someone to barrow money, Very disrespectfulI!!! I called back requested to speak to a manager, but she was in a meeting. I spoke to Rosie she mentioned to me thery reviewed the phone call and that she was unable to tell me the name of the person he spoke to but that she didn't say what my husband was telling me witch is a lie, there is no reason why my husband would have to make this up. We need this vehicle to transport our kids back and forth from school, therapy etc. if we had the money to may right away we would do so he called to inform and he gets questioned about his explanation.

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit
    Respond

    Cactus Jack's AutoVerbal agreement on car and price and down-payment

    I had a deal over the phone with Nolan who got the deal approved a mgr at the Camelback location Matt* once I got the 10k for a down-payment from the bank and all my papers needed in order i drove to the dealership to be told no from izzy and Matt about the deal that I had completed with Nolan their internet sales personnel the unprofessional attitude and disrespect we got from Matt and Izzy are so unprofessional and unacceptable this place should be out of business

    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Submit
      Respond

      Cactus Jack's Auto — vehicle

      I purchased a vehicle back in mid August of 2019. I had put down a 600$ Payment and agreed to a monthly...

      ADVERTISIMENT
      ADVERTISIMENT

      IN THE NEWS

      Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
      If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
      One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
      A consumer site aimed at exposing unethical companies and business practices.
      ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
      You'll definitely get some directions on how customer service can best solve your problem.
      Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.