Famous Footwear reviews and complaints 1
View all 99 complaintsFamous Footwear - Customer service representative, David, in your Lake Havasu AZ store
June 18, 2022 approximately 3:30 pm. I was looking at your Puma white shoes with gray backing and marbled bottom. They were all mixed with the black pumas. I saw David near where I was and asked him for help. He told me what was there is all they had and walked away. He didn’t even listen to my question. I shook my head and looked at other shoes. I went back and started looking at the pumas again for my desired shoe and size. David came back over and asked another woman if she needed help and started pulling the shoes off the shelf and helping her the way I asked for help a few minutes earlier. Then walked past me again and went to the cash register. There were no customers there so I walked over and asked him his name. He told me David. I told him that he gave me bad customer service. He did for a younger cute girl that he would not to for me. I handed him the shoe I was going to purchase and walked out. He made me feel bad about myself and my age.
Desired outcome: Just to be acknowledged . Jjust cause I’m older, with breast cancer don’t mean I should be ignored.
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