PNC Financial Services Group reviews and complaints 1
View all 293 complaintsPNC Financial Services Group - mortgage process taking way to long
I started a mortgage process over 4 months ago, I was given a pre approval letter. At which point we found a house and started the mortgage process now going on 9 weeks. I keep getting the run around and still do not know if and when we are going to close or not. First they said the laws changed and they could not use my wife income, then they said we could just do on my income alone, then after 2 more weeks they said you will need to pay off a few bills to get within the debt to ratio. So I agreed to that, then a week goes by and they say nope you will need to pay off everything, So I agree to do that. Now they keep tell me its in the underwriters hands, Bottom line the home owner is frustrated and just want to cancel the contract. I call and speak with my mortgage person, And I just keep getting the same old thing, I cant tell you anything. Well if I told my boss that, I would of been fired along time ago. That's were I'm at ready to fire pnc and move on to another company. if anyone from PNC reads this I wish they would give me a call because I'm not getting calls from anyone. thanks Rick [protected]
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