BBVA reviews and complaints 1
View all 180 complaintsBBVA - will not honor thier customer's checks
My mother wrote me a check for my birthday. Long story short... I wanted to cash the check & was near the bank it was written on. I went into Compass Bank, the bank the check was written on. I handed the cashier the check & my driver's license. She told me that I would have to pay a $7.50 fee to cash the check because I did not have a bank account at Compass. I told her I banked at another bank & would not pay them $7.50 to honor a check written by one of their customers. I told her I had a check written to me that was to be drawn from their institution & I wanted her to honor that check. She refused unless I paid the fee. I did not cash the check. I refuse to give Compass Bank a dime to honor their customer's checks.
It is time that we, as consumers stand together & let the banking industry know that we are not going to put up with their extortion methods any longer.
The complaint has been investigated and resolved to the customer’s satisfaction.
ok so i agree and i am a compass customer. I mailed a friend a check to pay a bill for me and since she didnt have a bank account she drove 45 minutes to the nearest and they told her the same thing. That is so stupid cause the check was only for 25.00
i agree that banks are just freaking greedy... what is so special about you not having an account there if I DO. it is my bank ... why cant they even attempt to call me and verify i wrote the check. dont charge the person doing me a favor just cause she chooses not to do business with you on a regular basis.