Menu
Write a review
File a complaint
CB Auto Parts and Repair Stores Advance Auto Parts 14287 Highway 231 431 N, Hazel Green, AL, 35750, US
Advance Auto Parts company logo
Advance Auto Parts
reviews & complaints
Advance Auto Parts company logo

Advance Auto Parts

14287 Highway 231 431 N, Hazel Green, AL, 35750, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
7:00 am - 9:00 pm
Sun
8:00 am - 8:00 pm
ComplaintsBoard
N
5:02 pm EDT

Advance Auto Parts - Poor service, no knowledge of cars, and don't listen to customers

14287 Highway 231 431 N Hazel Green, AL 35750 Advance Auto Parts Store 6658. So been a loyal customer for a long time, bought transmissions, tools, and a lot of parts through the years. I ordered PAG 46 oil online and said it was ready to pick up in 30 min. I went to store to get it and no oil in store inventory wrong. Usually not a problem, they would order me one and fix the inventory. Today the c team was working, you know the ones that don't know cars and don't want to work. So I asked for them to order me one and they were quite, then said your money is returned. So went to oriellys about a block away never been there before, they were nice and helpful I do believe I found my new parts store. The quality of service has gone down at advanced auto.

Desired outcome: ordered me a can and fix the inventory and be nice not rude to a customer that is in the store around 3 days a week.

Read full complaint
Hide full review