Menu
CB Casual Dining Cracker Barrel 901 Fieldstown Rd, Gardendale, AL, 35071, US
Cracker Barrel company logo
Cracker Barrel
reviews & complaints
Cracker Barrel company logo

Cracker Barrel

901 Fieldstown Rd, Gardendale, AL, 35071, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 8:00 pm
Sun
8:00 am - 8:00 pm
ComplaintsBoard
R
7:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Cracker Barrel - Unethical, unprofessional behavior

My name is Robert Leatherwood. I live in Fultondale, Alabama 35068 and pratronize your Cracker Barrel in Gardenale, Al, 35071 frequently.
Tonight I went in for dinner as I often do, Brandon took my order, it was busy as usual on a Friday night at this time. I waited abut 20 minutes, no problem. A girl brought my vegetable plate as I ordered. She brought the incorrect vinegar for my turnips that I asked Brandon for, explaining the vinegar I usually got. No problem. The girld said that's all we have, I said, no it isn't I described the small clear glass bottle it usually comes in. She went away, I started eating, then this black man, sit down at my table saying he was the manager, of which I doubted for he never introduced himself upon invading my private table and space. He began asking me something abut the vinegar, I didn't answer, he repeated it again, I said what vinegar? I said the best thing you can do is leave me alone while I eat. He immediatel said with that attitude you better leave estuarant. I have NO clue of who this guy is, theating me and invading my paid for private table. I said, did I call you? He beligerantly said, I'm telling you to leave my restaurant before I call the authorities. I said please don't bother, that's exactly where I'm going. So, I went by Gardendale Police department, filed a formal complaint against this unknow person and Cracker Barrel. I am also filing an Abuse case along with a Discrimination caste against this person and Cracker Barrel. Whom ever this was, he was not professional nor knows anything about professional public behavoir and interaction with the public.

Read full review of Cracker Barrel
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.