Dave & Buster’s

Took a couple of my friends as a surprise for their birthday. We got there and sat down at a booth. Waitress came and got our drink orders and we ordered the nacho appetizer. We sat talking and waiting for the appetizer to come, it took 35 minutes to get our appetizer and when we got it there was a hair in it. We asked the waitress to see the manager, she went to a lady on the other side of the bar and told her, she looked up our way and still stayed there in her phone. She never came to assist us. We had to leave. It was so embarrassing to me, I tried taking friends to my favorite place only to get treated that way. It was very unprofessional.