Big Lots reviews and complaints 1
View all 286 complaintsBig Lots - Manager at Hoover, AL Store
I asked for some help to look for an item at the store after I had already been to 2 stores looking for an item that says it was in inventory on line and also another store sent me there. I was met with the worse customer service in history their Female Manager on duty was rude, not helpful and argumentative; Customer service is how you keep customers and best believe she needs to be moved from interacting with us. I am a consumer that asked for help; and I got Attitude!
Desired outcome: Talk to the employee about how to treat customers and send her to training! If she is developing her staff she is not a good Manager!
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