Menu
Write a review
File a complaint
CB Animal Hospitals Banfield Pet Hospital 5890 Trussville Crossings Pkwy, Birmingham, AL, 35235, US
Banfield Pet Hospital company logo
Banfield Pet Hospital
reviews & complaints
Banfield Pet Hospital company logo

Banfield Pet Hospital

5890 Trussville Crossings Pkwy, Birmingham, AL, 35235, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 6:00 pm
Sun
Closed
ComplaintsBoard
W
5:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Banfield Pet Hospital - the death of my dog

On May 10th, 2023, my dog (London) was taken into PetSmart in Trussville, Alabama. She was not eating like normal and not as active. The person that saw her at Banfield prescribed her Rimadyl. When we gave her the medicine she started to go down quickly. We took her to Veterinarians hospital in Hoover, Al.

The Doctor gave us the option to try and save her with surgery but that it didn't look good. London was an important part of our family and we wanted to do all that we could to keep her, she was only 3 years old.

London did not make it thru surgery. We were informed by the Doctor that she was only constipated, and the anti-inflammatory prove to be toxic to her system.

We can only assume that the Doctor at Banfield (Dr. Cheryl) felt the lumps in her stomach and thought that it was something besides compacted stool.

Feel free to contact Dr. Woods at [protected].

Contact information:

Wilma Bibb

[protected]

email: [protected]@yahoo.com

Desired outcome: I would like to speak with someone.Refund of $450.00 paided to Banfield. Reimburement of $3200.00 hospital bill.Replacement cost of dog $2,000.00Total.............................$5,650.00

Read full complaint
Hide full review