Menu
CB Auto Parts and Repair Stores The Pep Boys 3019 Allison Bonnett Memorial Pkwy, Bessemer, AL, 35023, US
The Pep Boys company logo
The Pep Boys
reviews & complaints
The Pep Boys company logo

The Pep Boys

3019 Allison Bonnett Memorial Pkwy, Bessemer, AL, 35023, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 7:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
G
3:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Pep Boys - Stolen part off 2000 ford excursion

I had my ford excursion towed to pep boys at 3019 Allison Bonnett Dr Hueytown Alabama because it would not start I thought it could have been battery or alternator problem on March 19 and they told me that they were very busy and could not get to it right then so my vehicle set on their lot for two weeks before they looked at it, they called me and said they had gotten it started they were not going to charge me for it because they couldn't find anything wrong with it but when I came to pick it up when I cranked it up it was very loud someone had taken the catalytic converter off of it.

Desired outcome: Reimbursement for replacing it

Read full review of The Pep Boys
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.