Ford reviews and complaints 1
View all 2285 complaintsFord - the responsibility of customers care.
I had a recall on my transmission, or a software update on the transmission at know charge to me. During that tiime they had my car for 19 day in which they said a rental car which would be included and that town country ford would pay for it. I needed to get back and forward to work. When I went to pick my car up they said I had to pay $500. before I can get my car, if I had known that, I wouldn't"t have gotting the rental car. When I return the rental the only day I should have been resposible for is the day after I should have picked my car up {10/03/15} which should have been $8 plus the $20 I charged on my card. I was not told that I would be responsible for paying $500. be careful and make sure you listen and read your contract. My car was reaady {10/02/15} I was at work and couldn't pick it up till the next day so that day is what I throught i was responsible for.
I lease a 2014 ford fiesta . I pay 260.00 a month for this car. I would never buy or lease from ford again. this car has had transmission problems from the third month after getting it. It has had a clutch replaced in the transmission . It lasted three months. When I take it back they say it is not bad enough yet. Just this week took it in was told a recall which was a computer problem with the transmission. Well three days later My car is bucking and no pick up from transmission. This car is a death trap. Tried to get out of the way of a truck today, hit the gas pedal to floor but the transmission never kicked. With the grace of god I got out of the way of the truck. I can not wait to get this lease over with. I only pray that The car AND I are still in one piece. I have meet a few people with the same year and make that I have.. Yes they have the same problem...