US Installation Group review: Tile installation

Initially, USIG installed tile in the kitchen and the installer did not put enough grout in the seams. Whenever I would go into the kitchen, I would trip over the tile. I tried resolving the issue but their Houston General Manager would talk smart to me. General Manager need the soft skills to deal with customer because he think he’s doing the customer a favor although they’re paying for the install. On 09/11/2022, they sent the same installer that took the tile from my home and messed up the kitchen tile. The foyer tile installation is awful and the installer make sure the carpet is neatly set as it look now raggedy. The way the installer laid the tile the pattern doesn’t match. USIG should not be in business with inexperienced and background check should be done. They would be aware of employee’s stick finger with customer materials.