Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Theme Parks Universal Studios 100 Universal City Plaza, Universal City, CA, 91608, US
Universal Studios company logo
Universal Studios
reviews & complaints
Universal Studios company logo

Universal Studios

100 Universal City Plaza, Universal City, CA, 91608, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.universalstudioshollywood.com
Phone number
+1 (818) 622-3801
Category
Theme Parks
Social media
Working hours
Mon
9:00 am - 10:00 pm
Tue
9:00 am - 10:00 pm
Wed
9:00 am - 10:00 pm
Thu
9:00 am - 10:00 pm
Fri
9:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
9:00 am - 10:00 pm

Universal Studios reviews and complaints 1

View all 50 complaints
ComplaintsBoard
M
4:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Universal Studios - unable to ride the rides and utter caoa and disorganization

Order # 20190607USH66353560
Maureen McGinley

I paid $228.00 to go on one ride. We waited in line for 2 hours for the Wizarding World of Harry Potter and then were told we didn't meet enough safety clicks to ride.

Same thin happened with The Revenge of the Mummy.

We would please like our money back. It was a horrific experience.

Maureen [protected]

Read full complaint
Hide full review
More
Send message
Copy link
Report

Latest reviews and complaints

Halloween Horror Nights 2024
0
I attended Halloween Horror Nights on 11/2/24. Upon leaving the Texa...
 Visit to studio in Florida
0
We visited Florida Universal Studios on 1-25-2024 at 9:23 am. We...
 Disability
0
My husband is disabled and we called prior to our trip to find out...
 Springfield USA employee
0
Hi, I was at your park on Saturday and around 6pm, I had an issue...
 Guest services accessibility accommodations
0
Called guest services 3 different times. Each time I waitied over 30...