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CB Auto Parts and Repair Stores Review of Unique Motors Of Tampa
Unique Motors Of Tampa

Unique Motors Of Tampa review: 2018 cadillac escalade

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5:53 pm EDT
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Good afternoon, I bought this 2018 Cadillac Escalade in December 9 of 2021. The engine light came on, on the dashboard so I let them know about it. so they told me that they will take care of it. Anyway, they tried to fix it but couldn't, so I take it to the Cadillac Dealership. It was there for three weeks before I got it back, their diagnosis was it needed to be tuneup. I paid it olut my pocket $490 after the my warranty paid the rest. As I drove off the lot the light reappeared on the dashboard, so I take it back to the dealership and it was another month before I got it back. Now they are saying it's the converter. So the I called up Unique Motors they told me that they will take care of it. The Cadillac dealership told me not to drive the car because it would mess something else up. So I told this to them at Unique Motor, they said it's ok to because they have ordered the part until it come it would be ok. All this happen in January 2022. So coming from work sometime in February, I think, the engine blow up on me. Niow the car is at another Dealership, Buick dealership and ever since then that wherer the car is at. At a point I tried to trade it back to them for another Cadillac Escalade, we did all the paperwork driven that new one for a few day when they found out that if they did that they would have to come out their pocket of $14000 because they're using my warranty to get it fix. Now, is there anyway I can get this resolved because am still paying on this vehicle and so far I paid them $29,868.91. Thanks...

Country of complaint: United States

Desired outcome: My whole Money or another Cadillac Escalade

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