Ultra Lean Green Tea review: Ultra Lean Green Tea - Scam 396

Sorry I forgot to post the link for Billy Banks TiBO video
http://www.topclassactions.com/lawsuit-settlements/open-lawsuit-settlements/192-memberworks-class-action-lawsuit-settlement?_kk=subscription%20scam&_kt=61235716-308c-436f-8dcd-59bdc8d5b366&gclid=CIueu8y-lpgCFRYsgwodvTitmg

Did anyone notice that they are getting another charge on their bill, coincidently with ordering this tea? If you check your credit card, you will see: Web acess (a 1800 #) NV 4.95 @ with the number of a website eg:1.[protected]. I have been getting 2 of these every month for 6 months. I also got caught in the WU-YI tea scam at the same time. They were reasonable to refund, but this 1-800 number I called said it's a membership to an insider club for tips on weight loss. no one answeres the phone and the website is a seach engine. I found a class action lawsuit to a similar scam for a fitness video that people ordered and were charged on their credit cards for monthly items. I guess some of us are so eager to lose weight we forget to use common sense!

I ordered the power tea sample back in September and didn't receive it until October I called them up and canceled any further orders and I was told if I send back the product I will receive my refund. Well guess what?! I sent it and I received nothing. I keep getting these lame excuses. It is a scam bigtime!
I spoke with my credit card company and they are aware of this company and their reputation. You know how you can get your money back? I'll tell you... I made the mistake when shipping back the order not sending it first class so I would I have a tracking # instead I sent it regular delivery.My credit card company told me that if I had the tracking # of the package I sent back they would be able to go into their bank YES their bank and retreive my refund. So to all you people in the future if purchasing anything online always make sure when sending it back you have a tracking number. Meanwhile I still haven't received my refund. I managed to reach the corporate office [protected] ext.118 and no reply. The operators I reach when I call tell me they are having problems sending it back and its on expedite but funny they wont let me talk to accounting. I suggest we all do right by reporting this scam company to W-five and let them do an investigative report and bring this company down ONCE AND FOR ALL!

Good Luck! You will never receive a refund...Ripped off

I am with you if you want to file a class action suit against this company.
just_let_be@yahoo.com email me.

all of you have said it all... this is ###. COMPLETE ###. I was on hold fo rlike 10 minutes...Mike#270 picked up, i told him i wanted to cancel any future orders, and how i could send the last one back(which was still in it's little shrink wrapped package.) and he said that if i send it back i'll be refunded the $. I hope this works... This really sucks!

I feel for everyone that was as stupid as i was and fell for this crap!

I did not except the second or third order and was charged $69.87 for both, I'm calling my credit card company and doing a charge back.
THIS IS TRULY A SCAM !

Hi i had the same problem where they charged me 69.95 for an entire month supply when i called they say there is a special and i can get the product for 34.95 so i was like ok then today when i called they said that the "free trial" was 34.95 and the additional month supply that i didnt request is 34.95 what rip off... they change around their stories there so often and they even called on my phone and said to confirm my shipment for 34.95 so i said yes because i dont want to pay 69.95 not knowing now they charged 34.95 for the free trial cause i was suppose to call back in 14days to cancel and then they charging me for the full month...is there any way that we can get back our money... if anyone is cancelling please get a CANCELLATION NUMBER

it's true it dosent work and they keep charging you till you call them and wait on hold for over 30mins. to cancel your order. DONT MAKE THE SAME MISTAKE!

Check out the bit for the Credit Card part. The best they could offer me was to cancel my first order, and send me double the orders for half the price... That way I'm only getting screwed ~$35 instead of the ~$70.

Ultra Lean Green Terms and Agreement.

By clicking on 'Send My Bottle', you expressly agree to the terms and agreement, contained herein. By clicking on "Process Order", you also expressly agree and accept the terms and billings unconditionally as a binding contract enforceable by law.

Ultra Lean Green, LLC - Product Agreement ("the Agreement")

The following are the terms and conditions of participation in the Ultra Lean Green Member Program ("the Program"). "Customer" refers to you. "Site" means a World Wide Website and, depending on the context, refers either to the Ultra Lean Green site ("the Ultra Lean Green site"), located at the URL SecureTea.SecuremediaCenter.com, or to any site that you will link to the Ultra Lean Green site and which you will identify in your Program application.

Ultra Lean Green, Inc ("Ultra Lean Green") reserves the right to amend the Agreement from time to time. It is agreed that any such amendment will apply to Customer. Ultra Lean Green agrees to inform Customer of any amendment to the agreement. Should Customer fail to object to any amendment to the Agreement within one week, such failure shall serve as an acceptance of the amendment.

Customer shall have three (3) days from the initial billing to call and cancel Ultra Lean Green’s service and receive a full refund. Shipping and Handling fees are non-refundable.
Return and Cancellation Policy

30 Day Risk Free Satisfaction Guarantee Optimum benefits are most often realized with at least 90 days of continued use. Our 30 Day Risk Free Satisfaction Guarantee gives you the opportunity to experience the full benefits of our product and enough time to request a refund if you are not completely satisfied with the results. If you are not 100% satisfied with your purchase, you may call Customer Care at [protected] to make arrangements to receive a refund on any unopened products you return. Please be aware that shipping and handling fees are non-refundable.
Return and Refunds
To return a product or request a refund, please contact Customer Service at [protected]. Send to: Attention: Returns Department PO Box 1158 Pleasant Grove, UT [protected].

MONEY BACK GUARANTEE:
IF AT ANY TIME YOU ARE UNSATISFIED WITH OUR PRODUCT, CONTACT US AT [protected] AND WE WILL GIVE YOU A 100% REFUND OF YOUR LAST MONTHLY AUTOSHIP CHARGE.

Fees and Pricing
Product Fees for Customers of Ultra Lean Green are assessed monthly. Customer agrees to be billed a monthly fee of $79.95 for Ultra Lean Green’s pixie packets. Customer expressly agrees and states as follows:

"I UNDERSTAND I MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THE TERMS OF THIS AGREEMENT IF I FAIL TO NOTIFY THE SUPPLIER NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBED."

Trial Period and Billing

By agreeing to the terms of the Agreement, Customer automatically receives 15-day trial to the Program. Customer has 15 days to try the Program and decide whether to accept the Program full-time. Prior to the expiration of the 15-day trial period, Customer may cancel its subscription by calling Ultra Lean Green’s toll-free number at [protected] or writing to Ultra Lean Green, 16192 Coastal Highway Lewes, DE 19958. Should Customer fail to cancel its subscription, its Subscription with Ultra Lean Green will become active and Customer will be billed $79.95 on the 16th day after its trial begins and every month thereafter. If Customer’s payment is not submitted either by credit card or check within 30 days of the due date, Customer’s PowerTea Supply will be suspended. If Customer wishes to cancel and not be billed, Customer must call [protected] or write to Ultra Lean Green, 16192 Coastal Highway Lewes, DE 19958. Customer also agrees to monthly billing. Customer expressly agrees to honor all charges and fees due. I also understand that I will enjoy a monthly membership to FitFactory where i can track my weight loss and get diet advice for a monthly fee of $19.95 five per month billed on the fifteenth day unless I cancell by calling [protected].

Dispute Resolution

Customer expressly agrees that any disputed fee will not be charged back to its credit card issuer. Customer expressly agrees to submit in writing any objection regarding fees to Ultra Lean Green. Ultra Lean Green, in its sole discretion, shall determine the validity of Customer’s objection and notify Customer of its decision. Should Customer disagree with Ultra Lean Green’s decision, the parties agree to mediate the dispute before litigation. Customer expressly agrees to indemnify Ultra Lean Green for any financial harm or any losses caused by Customer’s objections to fees. Customer will be held responsible for the reimbursement of those fees and losses.

International Orders

International customers may experience longer delivery times due to shipping delays beyond the control of the company. The company will do everything possible to deliver product in a timely manner and provide a 100% satisfaction guarantee on all purchases.

Credit Card Billing

Customer expressly agrees that if it pays by credit card, check or demand debit, it shall abide by the following statement:

"Customer hereby authorizes Ultra Lean Green to initiate debit/credit entries to my bank deposit account or credit card as indicated upon sign-up and enrollment. This authority is to remain in full force and effect until (a) Ultra Lean Green has received proper notification of its termination in such a manner as to afford Ultra Lean Green reasonable opportunity to act on it, and (b) all obligations to Ultra Lean Green that have arisen have been paid in full."

Customers who join this Program will be deemed customers of Ultra Lean Green, and its parent/sister organizations. Accordingly, all associated rules, policies, operating procedures, customer service, and sales will apply to those customers. Ultra Lean Green may change its policies and operating procedures at any time. Product prices and availability may vary from time to time. Ultra Lean Green will use commercially reasonable efforts to present accurate information, but we cannot guarantee the availability or price of any particular product.

The Agreement will be governed and construed, to the extent applicable, in accordance with Delaware law. The parties hereto consent to exclusive jurisdiction and venue in the courts of Suffex County, State of Delaware or the United States Federal District Court located in Lewes, Delaware. The Parties further agree not to disturb such choice of forum, and if not a resident of such state, waive the personal service of any and all process upon them, and consent that such service of process may be made by certified or registered mail, return receipt requested, addressed to the parties as set forth herein.

WOW! I can't believe how many people out there have the same story I do. I wish I would have found this site before I ordered from this Scamming company. Unreal I have been trying to contact them for weeks now and can't get hold of any one by email or phone. What ever you do stay a clear of this terrible company!

I'm f'n pissedd! I got into this stupid stuff too, oredred it online, and then randomly got sent another package of 30 ultra lean green tea. I called them and the women calmly told me I was charged $69.87 for it! I was furious. It's been 11 days, and I keep trying to call the 866 phone number and I get some ### that they are closed, or all lines are busy. I'm going to keep calling but I want my refund! I sent the unopened package back like she told me to do, and I have get recieved my money. NO ONE SHOULD EVER DO THIS! Nest month if I get charged for something else I'll probably flip a lid. I called and cancelled my account right after I recieved the extra package of the tea, so hopefully it's cancelled. It's really stupid to put your credit card number online when there IS NO FINE PRINT TO READ! I think I'll go cancel the card I have now, and get a whole new card and number so they can't charge me anymore. Is that a good idea? Good lukc to everyone because we ALL got f'ed over!

Hello this is Brittany with Ultra Lean Green. I work in customer service and complaints I just wanted to post our number so that anyone who is having any problems can contact customer service. Our hours are Monday – Friday 8am to 5:30pm MST and our number is [protected]. Please give us a call so that we can assist you in any way we can.
Thank you
Brittany

the have charged me twice now and i want to cancel my order and i can't find the number where did you get the phone number to cancel it from? they have also charged me for something else i have never heard of.

Here is another gut punch from this company. Last week a charge for 19.95 appeared on my credit card from www.fit-fac.com. I called the number on the web page and they kindly let me know I had signed up for a membership with their online trainer service when I had ordered the "diet supplement". If this is not cancelled within 21 days you are enrolled into this thing monthly. It was easy to cancel, hopefully, but that is another 20 bucks gone. Might be time to cancel this credit card.

OMG~ What a scam! Not only did they charge me twice...$69.75 within a 14 day period! They also charged me for something called (Fit Factory} $19.95 a month...What The H_ _ _! I never saw anything anywhere about Fit Fatctory! Where U can call and get help with fitness questions!
These people are a "Major Scam"
""Beware"" And Be sure to tell everyone U know...And post in every blog U possibly can...
"Ultra-Lean" Diet Tea...Is nothing but a bunch of thieves...
And the tea...Is realllllllllly "Nastie" Tasting...
Don't let them get their hands on your Credit Cards...Good Luck...
AND SPREAD THE WORD...Broke In Oklahoma...
Thanx To Ultra-Lean Tea!

I completely agree! not only is this company a rip-off they send your credit card information to other companies and when you call to get your money back, they say that "you authorized this charge"

My credit card company (American Express) credited my account. No questions asked. Everyone should dispute their unauthorized charges.

All I can say is not only did the product taste horrible, the advertising technique they use is a scam. Spread the word!

It is now November 19, 2008 and this same business practice is going on...I just got duped exactly the same as all of you have...hopefully someone can stop this...they consider us stupid for not seeing the fine print...anyone interested in this product PLEASE DO NOT GET IT THROUGH THE FREE SHIPPING SCHEME...find it somewhere else...no wonder our world is in the mess it is in!
God Bless!

well as for me i tried it and it worked great but i was not charged those charges... or atleast they didnt show up on my account. But when i tried and reordered thats when i saw the print of the cancellation process and the additional 70 dollar charge... was very disappointed.

It is false advertising when something is called a free trial and is then charged for. This company has also lied to people. The customer service and the tea are absolutely abhorrent.

Please, if you have had an issue with them, send a complaint to the Better Business Bureau

www.us.bbb.org

I am quite frustrated. this company sends out a free trial, but then rejects a return, as it is already opened. They also lied to me and told me a refund had been issued, but that it was taking 8-10 business days. On the 10th day, I called again and someone new told me that I was never issued a refund. I feel that this company stole $69.87 from me.

I sent an email to the people at Oprah.
I encourage you all to send a complaint to the BBB, copy paste the link below.

https://odr.bbb.org/odrweb/public/complaintlink.aspx

Is there anyway we can band together against this company. They are making way too much money off of people like us.

I AM IN THE SAME BOAT AS YOU ARE...
SCAM ARTISTS...

I'M LIVID!
FIT FACTORY WAS VERY HELPFUL HOWEVER AND CANCELLED RIGHT AWAY...

Same thing here. I got my "free trial" then a month later another one showed up in the mail so I thought it may have been an accident. I recently moved for school and my statements arent sent to me anymore and the city I now live in doesnt have my bank there so I though the atm's were wrong in telling me my balance until I finally decided to come home and see that a lovely $74 was taken out. I tried to call but they were closed so I suppose I will have to wait until tomorrow but. I havent opened the tea so maybe they will take it back and if they dont I plan to raise hell. Not cool.

I also called and signed up for the "free trial." They charged me shipping and handling and before I even received the product, charged me the $69 plus. Three days later, they took out ANOTHER $69 plus out of my account. I finally did receive one bottle of the product, but actually paid for two bottles. Of course, I called the company and complained and demanded a refund of the second $69. However, I never received a second bottle, nor a refund of my money. I eventually called again and cancelled the account and again demanded a refund of the $69 plus dollars that they "stole" from me. I am still waiting for the refund -- I have called them three times, and will keep calling them until I receive my refund. DO NO ORDER THIS PRODUCT, THE COMPANY IS A RIPOFF! I AM REPORTING THEM TO THE BETTER BUSINESS BUREAU.

Here are Ultra Leans terms they are on their site along with their phone number
Terms & Conditions: (these terms/conditions only apply to the free trial) Start your trial now to receive a full month supply of Ultra Lean Green. You will have 14 days from today to evaluate and decide if you wish to keep the remaining 30 day supply and continue receiving Ultra Lean Green. If you enjoy Ultra Lean Green, simply do nothing. You will be billed the discounted price of only 79.87 at the end of your 14 day trial period for your initial supply. You will be billed 30 days from today to replenish your supply of Ultra Lean Green and begin your monthly auto shipment unless cancelled (this is a savings off the retail price, and is available to you today). You will enjoy our auto ship program that will deliver your monthly supply of the Ultra Lean Green Diet. You are still receiving this trial one hundred percent risk free because if, for ANY reason, you decide that Ultra Lean Green is not for you, simply call [protected] and we will quickly assist you with cancelling your Ultra Lean Green autoship program as well as help you with a refund. No future commitments, no hassles. Cancel any time. I UNDERSTAND THAT THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION AND THAT I MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES, UNDER THE

I had the same problem. In fact, I called the very next day and cancelled before they even sent the stuff. I asked the man (customer service) that answered the phone if my order had been processed yet and he said "no". I was still charged and still have not received the stuff. I never received confirmation nor a return call. You are correct! This is a rip-off. I am filing a complaint with the Better Business Credit Bureau. Maybe I can get my credit card credited back. Please file your complaint with the BBCB.

Unfortunately, I too agree with all these complaints about the Ultra Lean Green product. I ordered the free trial, but how true the saying, "nothing in life is free". Or "buyer beware". I have tried contacting this company to cancel my subscription but could not get thru to them, before my account was debited $79.95. After the debit went thru my account, I finally got thru to a rep at the company. He advised me that the $79.95 was for the "Free Trial" bottle, and that I only got 13 days for free (the extra packs within the free trial bottle). What a rip off! He then tried to sell me extra at a reduced price of $39.95. I informed him that I wanted everything cancelled and that I had actually cancelled my debit card this am and have gotten a new one, just to assure myself I would not have any more charges from them. It was a lot of trouble to go to the bank and get issued a new debit card, but at least I won't get charged by them again. Please do not order this product. If you have problems getting thru to them by phone, please tell your bank to block payment from this company. I was assured that my account has been cancelled as of today, but I do not trust them to do what they say. Buyer beware!

I also was deceived by this scam too. I did order it thinking it was the $4.95 for the sample. Later on I saw that it was $69.95 or something. So I immediately canceled. I blamed myself for not reading the fine print. A few days later I saw another $4.95 charge on my account from Ultra Lean. I kind of let it slide and figured it was only $4.95 and I'll get to it when I had some extra time. Next I saw a $19.95 charge on my account from some fit-fac.com; I had no idea what this was. I called the company explaining to them that I had never signed up for their services and don't know how I got signed up for their services. They explained to me that it is a service that comes along with the Ultra Lean and that it says it in the fine print. Then they also discovered that I had two accounts which would explain the 2nd $4.95 charge on my account ( 2nd shipping charge) So I had this fit-fac.com place cancel both accounts on their end (I'm still stuck paying for it). Next I called Ultra Lean to see what the heck was going on with this mysterious 2nd account that I had been getting charged for. Of course the have "no record". I really have no idea what is going on. All I know is this company is making lots of money off scamming people and something needs to be done. I filed a fraudulent complaint with my bank since Ultra Lean is not willing to figure out what the hell they are charging me for. Funny how they can charge me for product I never received, or signed up for a second time. Anyone else been charged from the fit-fac.com place also?

I am to this day trying to get my money back! i have disputed it with my bank and i have called the 800 number (which i get put on hold for 10mins) at least 10 times since october 20 and they still havent gave me back my money! im getting so pissed that everytime i call i have an attitude! they charged me 69.87 for a product i never received. i received the sample of 30 packets but they charged me friggin 70 bucks! its been over 20 days and the money is still "being sent over to the bank" PLEASE! they are taking their sweet time getting me my money! imma call next week if its not here and cuss somebodys ### out!

OMG! 4months later I was finally was able to cancel the auto send/ auto bill my credit card. Worst than that a very suspicious woman called me wanting my credit card # claiming I never paid for the 1st shipment. I refused to give it to her stating it was billed to my credit card and requested a to cancel a membership I had no idea I was apart of and that I had not lost any weight. The lady told me I needed to drink more tea, lol. I insisted that my account be canceled, 3 months later the tea were still coming. I'm not sure what anyone else experenced but I havn't lost a pound!

well i keep gettin charged soo much byt hese people can some one give their number i need help!

I ordered the green tea on October 31, it is now Nov 10 and I still have not recieved it. I was told only 2-5 business days. I've learned my lesson and will never order online again...it's all a scam.

I ordered the sample for $5.95 on 10/07, received it and was totally disgusted with it - Horrible taste. Got my CC bill and was charged the initial $5.95, but 15 days later I was charged $74.06 more. Just called CC company to dispute and was told they have charged me another $74.06 on 11/06. Called the [protected] # for the UltraLeanGreen and the young lady was very rude and basically said too bad, so sad - never mentioned the second charge to me and gave me a confirmation # for cancelling. Will have to wait and see what my CC company can do. Really, really angry about this and believe this company should have to refund all money they have taken from trusting consumers and then have their business site closed down.

Hi there guys. I wish that I had read the terms of agreement more thoroughly, but I did know that there would be a charge at some point if I didn't cancel. I thought it would be 14 days after I received the product, not 14 days after ordering the product. I was able to find their phone number just fine, and gave them a call. I waited on hold for maybe 5 minutes which wasn't bad. I asked the lady if I would be able to cancel and try it again another time, and she told me that she could refund the $70 and lower my monthly payment to $31. I like the Green Tea and it does feel like I have more energy, if it starts to help me lose weight I'll let everyone know. I don't mind paying the $31 a month for something that is at lest helping me a little, but for those of you who are reading this and haven't ordered it yet, PLEASE make sure you cancel it right after you order it if you don't want more to come and only want to try the sample without getting charged. Also, always read before you buy!

I too was scammed. I'm just sorry i didn't google it before trying this crap! I tried calling and i also got some BS about their offices being closed. Luckily, I saw another number [protected] and called. I was albe to get throught, spoke with Autumn ID#232 and she canceled the order; i will call and check again to make sure. I told her that i was lied too and that i was very unhappy with their product. She seemed not to give a damn! Oh well, i will be calling my credit card too; they will not be getting any more of my money!

I too was ripped off from this company. I went to the website and changed my mind and did not order it. However I received a phone call at work (they lifted my information from this website even though I did not order) and asked if I wanted a free sample for 4.95, I said sure and gave them the information. I thought great, I can try this product for only 4.95, see if it works, and make the decision to oder more. WRONG! Not only is the product substandard and doesn't work, I was then billed an additional 69.97 14 days later. I called the number on the charge on my account to ask what the charge was for. They told me that by ordering I had enrolled in some membnership that was recurent and I had to pay each month. I was furious, I told them to cancel this and never charge my card again. I never received anymore product, but they also did not reverse the charge on my account, so I paid 69.97 + 4.95 shipping for this "free" sample of 30 small packets of green tea which does not even work to curb your appetite as advertised...Talk about fraud! I asked for their corporate number, and lo and behold they are not allowed to give it out. Go figure..

The BBB that will handle your complaint is:
Better Business Bureau of Utah
(Salt Lake City, UT)
5673 S. Redwood Rd., #22
Salt Lake City, UT [protected]
Phone: [protected]
Fax: [protected]
Email: info@utah.bbb.org
Web: http://www.utah.bbb.org

I canceled my card with my bank. I was also charged $69.87 and caught it while it was still pending and told the bank I did not autherize this transacation. They didn't eve wait 14 days after I place my order. They charged my acount 10 days after I placed my order. Yeah 10 days. I freaked when I caught that. So canceled my card and got a new one. They Do not send you any thing to cancel. No papers come with it. I didn't even get any emails.