The complaint has been investigated and
resolved to the customer's satisfactionResolved Ultimate DVD Shop — Ultimate Dvd Shop ripped me off!
resolved to the customer's satisfaction
I found this company on the internet ultimatedvdshop.com and I ordered a Bob Newhart Dvd Set. I was told I would receive an email confirming my order which I never received. I ordered the dvd's on October 16th, 2007 and was told Id receive them within 12-14 business days. It is now November 1st, 2007 and I still have not received them. I tried calling the company and every time I got a recording saying that no one is available to take my call and to leave a message, that someone would get back to me.
I also tried contacting the Live chat support on their website and I received a failed delivery in my email stating that the contact was not available. Unfortunately at this time I am unable to get my money back, and I am not sure that I will be able to, but I do not want the same thing to happen to other people. Thank you for ur time and good luck to whomever is in this same situation.