CB Investment, Insurance and Financial UAE Exchange Centre money not reached and didn't get shopping voucher

UAE Exchange Centre review: money not reached and didn't get shopping voucher

Abdul Rahman Qureshi of US

Dec 30, 2019 8:25 pm EST

Resolved

Replied

Dear team,
As per New UAE exchange promotion that send money online by using UAE exchange app and get 100 AED shopping voucher and if you refer to friends and if they use UAE exchange app then you will both get Shopping voucher so I refer to three my friends to send money through UAE EXCHANGE mbl app and we will both get Shopping voucher, they use and sent money but from last 06 days money not reached and also we both didn't get any voucher?
At least money must be reached on time then we can make complaint against shopping voucher, now we are worry about money transfer which we didn't received yet.
Please solve the problem ASAP.

Rahman Arshad
[protected]

UAE Exchange Centre response

Feb 18, 2020 3:13 am EST

UAE Exchange Centre customer support contacts

Phone numbers

+973 1722 8224

+267 318 5630

Address

PO Box: 234566, Level 3, Al Mansoori Building, Damascus Road, Al Qusais, Dubai, AE

Website

www.uaeexchange.com

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View all UAE Exchange Centre contacts

Dear Rahman, we deeply regret inconvenience caused to you. Please let us know, your issue has been resolved or still exist. So we can help you from our end. Once again our apologize for the inconvenience.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.