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Our verdict: Engaging with at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Verified customer This complaint was posted by a verified customer. Learn more Purchased 1million Iraq Dinar for USD $971.00 Package received held 1/2 Million Iraq dinar

Purchased 1million Iraq Dinar for USD $971.00 Package received held 1/2 Million Iraq dinar. Purchased IQD from safedinar for many years with no problems and have been very satisfied with services and product, I am a “Diamond" status customer so called and talked to customer service about package they said video showed that I received all that I ordered but if that was true then why am I missing half my order.

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Verified customer This complaint was posted by a verified customer. Learn more Hello - I placed an order with on Thursday, May 20th for currency that was listed as available

Hello - I placed an order with on Thursday, May 20th for currency that was listed as available. The order was processed and approved on the same day. As part of the transaction, I paid for overnight delivery. I have reached out to a couple of times. The first time, I received a very generic response and the second one I was informed that my order was unexpectedly delayed due to supplier transportation issues (they don't have the currency). My issue is that they listed the currency as available and still list it as available (see attachment). How is it a supplier issue when they still list the currency as available? Why do I need to pay overnight shipping if they can't get the currency?

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Is legit?

Our verdict:'s operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely. earns 68% level of Trustworthiness

Good Credibility Notice: rated around 68% by Complaints Board. Generally safe, but exercise caution in information sharing.

We found clear and detailed contact information for The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. has received 14 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • Our team has identified as a provider of generic help desk services, which may be risky for users. We recommend that you proceed with caution and carefully evaluate the company's services before making any decisions.

Overview of customer experience has been the subject of numerous consumer complaints, highlighting several concerning issues. Customers have expressed dissatisfaction with the company's poor customer service, citing unresponsive and unhelpful representatives. Additionally, there have been reports of delayed or failed deliveries, causing frustration and inconvenience for customers. has also faced criticism for their high fees and unfavorable exchange rates, leaving customers feeling shortchanged. Furthermore, some consumers have raised concerns about the authenticity of the currency received, questioning its legitimacy. These recurring problems indicate a lack of reliability and trustworthiness, making a questionable choice for those seeking a seamless and satisfactory currency exchange experience.
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