Trynewleaf – Fix my refridge

About more than a year I have been claiming that my refrigerator the ice maker does not work and after a year and a half a technician arrived and said that because the refrigerator was tucked between the cabinets that made the refrigerator did not make ice and the last technician came and defrosted the duct and still does not make ice because the company says that was a maintenance and I have to pay it and they decided to suspend my insurance until I pay the same