What can I say? STAY AWAY! They will rob you. All repair work has been a nightmare. They send out people that do not know what they are doing to repair things. How many people does it take to repair a faucet? One faucet cost me 3 trips to the house and $300.00 total. Apparently they charge to go out and look at it, then the next day they charge again to replace it. Your copies of the bills will not be detailed. So you have no idea how many hours it takes someone to do this work. It all adds up way too much. Every repair has been a nightmare. I have things that they repair that were just recently replaced. Can't figure that one out. Almost impossible to get anyone to call you back. They are closed on the weekends. Voice mail boxes are full and you cannot even leave a message.
The complaint has been investigated and resolved to the customer’s satisfaction.
If you want to get your money back, you may try following websites besides:
http://www.vegasbbb.org
http://www.red.state.nv.us/compliance.htm
https://www.ftccomplaintassistant.gov
A class action might be the best way to the solution
I agree. Go after their business insurance. I'm trying.