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They don't seserve one star but that is as low as it goes. I made the mistake of purchasing 2 lockpicks from this company and after waiting for 3 months on the delivery I discover the items are not compatable for use in the United States. After contacting Triton Wave Analytics Co., Ltd. online through numerous emails they don't understand the problem and ultimately offer me $8 off my $93 purchase. I then notify PayPal who handles their transactions, lodge a complaint and get a message from Triton Wave Analytics Co., Ltd. stating they will provide a full refund once I pay to ship the items to them as they were when I received them and everything is verified. What an option, sell trash that doesn't work in the location of purchase, have it returned after debating the problem and resell it as if nothing is wrong. It will cost me the price of the purchase to send it back. So I guess I am stuck with some paperweights or scrap. PayPal in my opinion is just as much at fault for sponsoring sellers who obviously don't provide the right product to the consumer.
Country of complaint: United States
Recommendation: Run the other way. Look elsewhere.
I have had almost exactly the same experience, only my product was shipped from the US, was never delivered, and then miraculously another version was shipped out of China and arrived in a fortnight. But none of the blades will fit any of the locks that I have - the "precision" blades are at least 2mm too thick to fit any lock chamber. Unfortunately - Paypal experience has not been that great either.