Trident Hyundaisales


I've recently(06-Nov-15) bought an i20 from Trident Hyundai, Lower Palace Orchard, Bangalore showroom where I had very BAD experience with the sales team. I've visited 4 times in a month to the showroom from day 1(when I had test drive) to the day of delivery. Every time I visited there, sales guy who assigned to me was on leave and no one bothered in the office to assign some other sales representative to me. I've to wait for 30 mins to 1 hr and then start struggle or fight with the office staff to get the other sales person. I've also selected some accessories where car cover was 1 of the accessory. During the delivery they've not shown me the car cover and mentioned that is in the car deck. When I reach home, I didn't find the car cover in the deck. Next day I visited there but same scene, sales guy is on leave and no one else is there to entertain. Finally after half an hour effort found one sale guy who checked the whole car but didn't find the car cover and committed they will delivery it by Monday 09-Nov2015 to me but as expected no response. I called all the peoples to sales team, accessories team, but no one picked the call for whole week. Then I went again to the showroom on 14-Nov(Saturday) and had discussion with the sales guy and accessories guy where they committed they will delivery the cover before next Wednesday(18-Nov) but still no response and output. I've again called the sales guy on 20-Nov-2015 and he mentioned, "Sir, cover is out of stock" we'll deliver this to you on next week(23-Nov-15 to 28-Nov-15). As today is 22-Nov-2015 and I've not received my car cover. Trident Hyundai is a BIG FRAUD and doing cheating with the peoples.

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