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Trendsgal.comfake sizing charts

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Fake sizing charts. Misleading information.
I wear the full M size. I used your charts for ordering a dress.
When it arrived and I tried it, it was as small as if it was made for a mouse. It's the XXXS size, not the M. Tell me, is it always like that or is it my so lucky?
I also want to complain about the shipping. Too long waiting and it has no protection. They also don't provide a tracking number.
Everything is bad, as you can see...

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