Menu
Kemba Credit Union Customer Service Phone, Email, Contacts

Kemba Credit Union
reviews and complaints

www.kemba.com
www.kemba.com

Learn how the rating is calculated

1.0 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Kemba Credit Union complaints 4

ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Kemba Credit Union Kemba Credit Union ain't doing their job right

Kemba Credit Union ain't doing their job right. I mean, come on, I've tried to close my savings account 3 times already and they still haven't done it. Their staff even told me that I wouldn't get charged for being dormant, but guess what? I'm still getting charged. It's frustrating and I wouldn't recommend banking with them.

Read full review of Kemba Credit Union
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

Kemba Credit Union I can't buy stuff online with my Kemba credit union account without it getting locked up all the time

I can't buy stuff online with my Kemba credit union account without it getting locked up all the time. Then I can't get to my money and I gotta waste time on the phone trying to fix it. They keep saying it's fraud but we never had any fraud. It happens like every month or so. I told them about it a bunch of times but it still happens. Last time was like 4 weeks ago and they locked it for no reason.

Read full review of Kemba Credit Union
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Kemba Credit Union Kemba credit union is holding my paychecks even though they said they wouldn't

Kemba credit union is holding my paychecks even though they said they wouldn't. When I deposit my check on my phone, they still hold the money. I talked to one of their big shots, Duane S, last week, but he didn't do anything to help me. Now, Kemba took too much money from my checking account and charged me extra fees. They're holding my money and then paying for my mistakes. How long do I have to wait for my money? I deposited my check like a week ago!

Read full review of Kemba Credit Union
Hide full review

Is Kemba Credit Union legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Kemba Credit Union to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Kemba Credit Union is known for their high standards and safety. If you're thinking about dealing with Kemba Credit Union, it's wise to check how they handle complaints.

Kemba Credit Union earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Kemba Credit Union has claimed the domain name for kemba.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Kemba.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more

Kemba Credit Union I bought stuff from 2 places

I bought stuff from 2 places. I sent some of it back and they didn't argue. One of the returns was for $87 and the other was for $49.97. They put the money back in my account like a "deposit". I waited a month for it to show up in my debit account, but it didn't. So I called Kemba and they said it wasn't there. I called the companies and found out they're both owned by the same people. They put the money in my account in November . I called Kemba again and they said the same thing as before. Then I called my local branch and talked to a nice guy who called me back with an answer. They put the money in as a DEPOSIT instead of a TRANSFER. I called the company and told Peter they had to put it in as a TRANSFER. He said he never heard of that and they always just DEPOSIT the money. Now I don't have my refund in my debit account. I need some help.

Read full review of Kemba Credit Union
Hide full review

About Kemba Credit Union

Screenshot Kemba Credit Union
Kemba Credit Union is a well-established financial institution that has been serving the needs of its members for over 85 years. With a strong commitment to providing exceptional customer service and innovative financial solutions, Kemba Credit Union has become a trusted partner for individuals and businesses alike.

One of the key strengths of Kemba Credit Union is its focus on member satisfaction. Unlike traditional banks, Kemba Credit Union is a not-for-profit organization that is owned and operated by its members. This means that the credit union is able to prioritize the needs of its members over the interests of shareholders or investors. As a result, Kemba Credit Union is able to offer a wide range of financial products and services that are designed to meet the unique needs of its members.

Another key advantage of Kemba Credit Union is its commitment to innovation. The credit union is constantly exploring new ways to improve its services and enhance the member experience. This includes investing in new technologies, such as mobile banking and online account management, as well as offering innovative financial products, such as high-yield savings accounts and low-interest loans.

Overall, Kemba Credit Union is a highly reputable financial institution that is dedicated to providing its members with exceptional service and innovative financial solutions. Whether you are looking for a new checking account, a home loan, or investment advice, Kemba Credit Union has the expertise and resources to help you achieve your financial goals.

Overview of Kemba Credit Union complaint handling

Kemba Credit Union reviews first appeared on Complaints Board on Jun 7, 2023. The latest review Kemba Credit Union ain't doing their job right was posted on Jun 13, 2023. Kemba Credit Union has an average consumer rating of 1 stars from 4 reviews. Kemba Credit Union has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Kemba Credit Union contacts

  2. Kemba Credit Union phone numbers
    +1 (800) 825-3622
    +1 (800) 825-3622
    Click up if you have successfully reached Kemba Credit Union by calling +1 (800) 825-3622 phone number 0 0 users reported that they have successfully reached Kemba Credit Union by calling +1 (800) 825-3622 phone number Click down if you have UNsuccessfully reached Kemba Credit Union by calling +1 (800) 825-3622 phone number 0 0 users reported that they have UNsuccessfully reached Kemba Credit Union by calling +1 (800) 825-3622 phone number
  3. Kemba Credit Union address
    8763 Union Centre Boulevard Suite 101, West Chester, Ohio, 45069-4897, United States
  4. Kemba Credit Union social media
Kemba Credit Union Category
Kemba Credit Union is related to the Banking and Credit Services category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.