ToolBarn
reviews and complaints

I gotta tell ya, I had a real bad experience with this site called ToolBarn. I ordered some stuff and they never even sent it to me! Can you believe that? So I reached out to the seller and they told me my order got canceled, but they still haven't given me my money back. They keep saying they haven't received my payment, but I know for a fact that the money got taken out of my account. I've been trying to get in touch with them, but all I get is some automated message saying they're not available right now. I just wanna know what the heck is going on and get my money back. It's a real bummer that there are people out there trying to scam folks like this.

I gotta say, I had a pretty frustrating experience with ToolBarn. I put in an order on May 28th, and waited and waited and waited for it to ship. After over 10 days of waiting, I decided to call them up and see what was going on. I called multiple times, but no one answered. Finally, I left a message saying I wanted to cancel my order.

But get this - on the very same day I left that message, I got an email saying my order had shipped. What the heck? I didn't get any explanation for why they decided to ship it instead of canceling it like I asked. And to top it all off, they didn't even expedite my order to make up for the long wait and the mix-up.

Honestly, I don't think this company deserves anyone's money if this is how they treat their customers. It's just not right.

I recently placed an order on ToolBarn's website and was pleasantly surprised by the quick turnaround time. I received an email notification that my order had been shipped just a day or two after placing it. Although I didn't opt for expedited shipping, my compressor, hose, and three-way were delivered the following Monday.

I wanted to share my positive experience because I know there are many reviews out there that claim ToolBarn is a scam or unreliable. However, I can attest that I received great service from them. The only issue I had was with tracking my order, which wasn't very clear. So, I decided to give their customer service a call on Monday to inquire about the status of my order.

To my surprise, someone actually picked up the phone and asked for my order number. They informed me that my order was set to be delivered that day, and sure enough, a few hours later, it arrived at my doorstep. I was impressed with their customer service and the fact that my order was delivered on time and in perfect condition.

Overall, I highly recommend ToolBarn for anyone in need of quality tools and equipment. Their website is easy to navigate, and their customer service is top-notch. Thank you, ToolBarn, for providing such a great experience! :)

I gotta say, ToolBarn is a pretty sweet spot to get your hands on some top-notch tools. The selection is great and they offer this thing called affirm finance that lets you get your hands on some better tools without breaking the bank. It's pretty sweet, but I gotta say, the shipping is a bit of a bummer. It's like, why does it cost so much to get these tools to my door? I mean, I get that they gotta make some money, but come on.

And here's the thing, if you wanna use affirm, you gotta spend a certain amount. Which, honestly, isn't too hard to do when you see all the cool stuff they've got. But then, the shipping just goes way out of control. Like, I was told that the shipping is calculated on the whole order, but my whole order wasn't even shipped in the same box. So, I tried to work out a deal on the shipping to avoid having to use two affirm accounts, but they told me they couldn't do it. So, I ended up getting hit with $148 in shipping for just three items. And get this, none of them weighed over 70 lbs, but together they did. But, they were shipped separately. Like, what's up with that?

I even left a message and sent some emails to try and work something out, but I never got a response. That's a bit of a bummer, but hey, at least the tools are nice.

I gotta say, I'm not too impressed with ToolBarn. I've seen a lot of reviews saying that it takes forever to get your stuff, and I can definitely confirm that. This is actually my second time ordering from them, and both times I've had to wait way longer than I should have.

The first time I ordered a little LED flashlight, and it took them a full two months just to get it dispatched. I was patient and everything, but eventually I just had to cancel the order because it was taking so long. I figured maybe it was just a fluke, so I decided to give them another chance.

Big mistake. I ordered something that was on sale, and it's been over a month now and I still haven't gotten any kind of update on it. I even emailed them to ask what was going on, but I haven't heard back from them at all.

Honestly, I wouldn't recommend buying from ToolBarn unless you're okay with waiting forever to get your stuff. Their dispatch team seems to be nonexistent, and it's just not worth the hassle. I definitely won't be ordering from them again.

So, I was looking for a drill press and stumbled upon toolbarn.com. Their website looked pretty legit and promised that the item I wanted would ship in only 2-3 business days. I was stoked! I placed my order on Feb. 20th and received an order confirmation. I was ready to start drilling some holes!

But then, I waited...and waited...and waited some more. March 7th rolled around and I decided to call their customer service to see what was up. They told me that the item would ship out on March 11th and that I should receive it no later than March 18th. Okay, I can wait a little longer, I thought.

But then, on March 15th, I got some bad news. The drill press wouldn't be shipped until April 5th from their supplier. And even if it does ship (which I'm not holding my breath for), I probably won't receive it until April 11th. That's a whole month after I placed my order! I was pretty ticked off.

When I called customer service to express my dissatisfaction, they didn't seem to care at all. They just said they "really didn't know what else to say." I suggested that they give me a partial credit as a gesture of good faith, but they refused. It was clear to me that they care nothing for their customers and their shipping estimates online are completely false.

So, my advice to you is to shop elsewhere. Don't trust toolbarn.com. They'll just leave you waiting and waiting and waiting...

I bought a line trimmer from ToolBarn on May 31, 2015. It took a whole 10 days to arrive, which was a bit longer than I expected. When I opened the box, I noticed that the trimmer head was different from the one that was pictured and described on their website. I wanted a bump head, but the one in the box was manual feed. I decided to call their customer service to inquire about the discrepancy.

The person who answered the phone was immediately argumentative and denied any responsibility for sending the trimmer with the head shown in the ad. I was pretty sure that the law says a seller is responsible for selling what is advertised, but he kept arguing with me. Eventually, he transferred me to the manager, who was just as argumentative and insulting. I couldn't believe how rude they were being to a customer!

After a lot of arguing, the manager finally said he would find the head I wanted. He called me back the next day, June 9, and said he had found it and that I would receive it in 5-7 days. But that didn't happen. I had to contact them again via email to document our conversation. Then, suddenly, the manager said he would send it out. But even his note contained inaccuracies about our conversation, so I had to correct him.

I was so frustrated with this whole experience that I told him I would file a consumer complaint in his and my state. I was serious, too. But to their credit, I did eventually receive the trimmer head I had requested. However, this was one of the worst buying experiences of my life. I wish I had read reviews about this company before buying from them. They get numerous bad reviews on many sites around the web, so buyer beware!

So, I put in my order on ToolBarn's website and got my receipt in my email. I was excited to get my order, but it never came. I waited and waited, but nothing. I decided to call their customer service number to see what was going on. The guy who answered the phone was a bit hesitant when I asked about my order. He put me on hold three times before finally telling me that my order had been canceled. I was confused and asked why. He transferred me to his manager, who was really loud and combative from the start. She told me that my order was canceled because they left me a voice message and I didn't call them back. She then proceeded to lecture me about how I should be handling my voicemail messages. I was frustrated and asked why they didn't just email me. She gave me some excuse about not being able to verify my email address, even though I entered it on their website. It made me wonder how secure their website really is if they don't trust the information that comes through it. I asked if they could just place my order again, but they said they couldn't give me the same pricing as my original order. I was really disappointed and felt like they didn't respect me as a customer. Don't waste your time with ToolBarn. Their customer service is abrasive and their pricing is all over the place.

I was really excited when I found out that ToolBarn.com was having a sale on Skil equipment. I immediately put in an order for a 120 Volt 10" Drill Press, which was priced at an amazing $89.00 after a $20.00 discount. I received an order confirmation from ToolBarn.com, which stated that I would receive an email with a link to track my order once it shipped. I eagerly waited for my order to arrive, but after 10-11 days, I still hadn't received any updates from ToolBarn.com.

I decided to send them an email to inquire about my order, but to my surprise, I received a response stating that my order had been canceled. I was shocked that they had canceled my order without informing me or contacting me in any way. I was really disappointed because I couldn't find the drill press for that price anywhere else. I suspected that they had canceled my order because they had made a mistake and sold it too cheaply.

I decided to email them back to express my disappointment and to ask why my order had been canceled. I pointed out that their website had stated that the item was in stock, and that if it was in stock, they should have had it. However, I never received a response from them.

I was really frustrated with ToolBarn.com's lack of communication and customer service. I had been planning to give the drill press as a Christmas present, but now I had to start shopping all over again. I would not recommend ToolBarn.com to anyone who wants to avoid the hassle of dealing with a company that doesn't care about its customers.

I recently had an experience with ToolBarn that left me feeling disappointed. I ordered a combo drill kit and some drill bits on Saturday, January 13th. Both items showed as in stock and were marked as shipped on Wednesday, January 16th. I was excited to receive my order, as the website stated that it would take 3-5 business days to ship.

However, when I received my shipment, I noticed that the combo drill kit was missing. As someone who has limited time to work on projects, I was disappointed that I wouldn't be able to work on my project that weekend. I checked online to see if there was a split shipment or if I had received any notification about a delay, but there was nothing.

I decided to call ToolBarn to find out what had happened to my combo drill kit. The person who answered the phone told me that they had split shipped it, but didn't offer any apologies or solutions to my problem. I was frustrated that he didn't seem to care that I didn't receive what I had ordered, especially since the website had indicated that everything had been shipped.

I asked if there was anything he could do to expedite the shipping process, but he didn't seem interested in helping me. He eventually agreed to try to have the warehouse expedite my combo drill kit with 3-day shipping, but his attitude left a lot to be desired.

Overall, I was disappointed with the poor customer service I received from ToolBarn. I understand that mistakes happen, but I would have appreciated a more proactive approach to resolving the issue. I will likely look elsewhere for my future tool needs, as I value good customer service and timely delivery.

If anyone from ToolBarn is reading this, my invoice number is ***9409 and my contact information is in there. I hope that you will take my feedback into consideration and work to improve your customer service in the future.

ToolBarn is a website that sells tools and equipment for all your needs. I gotta say, my experience with them hasn't been the best. I've been trying to get in touch with them for over 6 weeks now, but they haven't responded to any of my messages. I mean, come on, not even one reply? That's just bad customer service.

I had some issues with my order and I've been trying to get a refund, but it's been a real struggle. I've had to go through my credit card company to try and sort things out. It's been a real hassle and I'm not happy about it.

I understand that things can go wrong with orders sometimes, but the lack of communication from ToolBarn has been really frustrating. It's like they don't care about their customers at all. I wouldn't recommend using this website if you're looking for good customer service.

So, I was looking for a Hitachi table saw fence for my C10RA and decided to give ToolBarn a try. I placed my order and was excited to receive my new fence. However, when it arrived, I was disappointed to find out that they had sent me a C10RA-2 fence instead of the one I needed. I tried to contact their customer service to see if they could send me the correct one or refund my money, but the representative I spoke with was rather rude and unhelpful. I was really frustrated with the whole situation and decided that I would never use ToolBarn again. It's a shame because I had heard good things about them, but my experience was definitely not a positive one.

I gotta say, ToolBarn ain't no good. I was all excited about their sale back in April, so I went ahead and made some purchases. But it's now August 12th and I still ain't got my stuff. And let me tell you, their customer service is a joke. I've been trying to get in touch with them for weeks and they just ain't responding.

I mean, seriously, how can a company sell something they don't even have in stock? It's just plain ridiculous. And to top it off, they don't even have the decency to keep their customers informed about what's going on.

I finally had enough and told them to stick their orders where the sun don't shine. I ain't dealing with ToolBarn no more. Save yourself the trouble and go somewhere else.

Ordered some stuff from ToolBarn and paid extra for two-day air delivery. The item was in stock, but it took them five whole days to get it to me. I placed the order on November 30th and didn't get it until December 5th. When I called customer service to see if they could do anything about the shipping fee, they said there was nothing they could do. I'm not happy about it and won't be buying from Tool Barn again.

So, I was looking for a floor sweeper and decided to order from ToolBarn through Amazon. Unfortunately, the sweeper ended up being delivered to the wrong address. I was pretty bummed out about it, but what really got me was that neither ToolBarn nor Amazon nor the shipper UPS was willing to do anything to help me out. It's like they just didn't care about my problem at all. And to make matters worse, I couldn't even talk to a real person to try and get the issue resolved. I mean, come on, how hard is it to have a customer service line where you can actually talk to someone? Overall, I'm really disappointed with my experience and I don't think I'll be ordering from ToolBarn again anytime soon.

We was lookin' to buy the REED *** 4 PC. PLASTIC PIPE FITTING REAMERS KIT PPRK4 from ToolBarn 'cause we heard they was a good place to get tools. We spent over $300 on it, so we was expectin' it to come in good condition. But when it arrived, the casing was all messed up. We was pretty ticked off 'cause we didn't wanna spend all that money on somethin' that was damaged.

So we called up ToolBarn to see what they could do. And you know what they said? They said they don't keep cases in stock, but we could ask for a replacement. But get this - they said the replacement might be better, the same, or worse. What kinda answer is that? Don't they check their stock before they send stuff out?

Overall, we ain't too happy with ToolBarn right now. We spent a lot of money on this tool kit and it came damaged. And their response wasn't too helpful either. We'll think twice before orderin' from them again.

So, I was all excited to get my hands on a brand new pressure washer from ToolBarn. I ordered it online and was expecting it to arrive today. But, when I checked my account, I noticed that my veteran discount didn't apply. I tried calling ToolBarn four times to get this sorted out, but each time I was put on hold for a whopping 40 minutes! Can you believe it? I left messages each time, but no one ever got back to me.

I was so frustrated that I decided to cancel the order altogether. I called my credit card company to stop the sale, but they told me that ToolBarn never charged me or even started the order. What a waste of my time! I was really looking forward to using my new pressure washer, but now I have to start all over again.

Overall, I'm really disappointed with ToolBarn's customer service. It's not cool to leave customers hanging like that. I hope they can improve their communication and response times in the future.

ToolBarn is a company that I would not recommend. I ordered a replacement battery from them and my credit card was charged, but the battery was never shipped. I tried to contact their customer service, but no one answered the phone and I didn't receive a return call after leaving a voicemail. I also sent them emails, but they didn't reply. It was frustrating and disappointing. I had to file a stop payment with my credit card company through PayPal. I wish I had checked this site before making my purchase. It's a shame that there are companies like ToolBarn that take advantage of people.

I gotta say, I had a pretty bad experience with ToolBarn. I was excited to order some new tools for my workshop, but things went downhill pretty quickly. First off, it took forever for my order to even ship out. I was getting antsy, but I figured it was just a delay or something. But then, when I finally got a tracking number, it didn't work. I tried to contact customer service, but they were no help at all. They just kept telling me that my order had shipped and that I should be patient.

Well, after weeks of waiting and no updates, I decided to open a dispute with my credit card company. I was pretty angry at this point, and I felt like I had been scammed. It turns out that I wasn't the only one, either. I did some digging online and found out that other people had similar experiences with ToolBarn.

I don't know what's going on with this company, but it seems like they're not very trustworthy. I wouldn't recommend shopping here, unless you want to take a risk. It's a shame, because they have a good selection of tools, but it's not worth the hassle.

Overall, I think ToolBarn is a pretty sketchy company. They're not very reliable, and their customer service leaves a lot to be desired. If you're looking for tools, I'd suggest checking out some other retailers instead. Don't make the same mistake I did!

I really wish I had read some reviews before buying the 100 ft 3/8" Blue Non-Marking 4000psi Pressure Washer Hose that includes QC Couplers SKU: pressureparts-3648-QC from ToolBarn. I used it only about 7-10 times and it blew up on me Tuesday night. I've been a window cleaner for 33 years and I know what I'm doing, so it's not like I was using it improperly. I think it's ridiculous that it only lasted that long.

I reached out to ToolBarn for help, but they said no because it had been over 90 days since I purchased it. I was really disappointed with their response. It's frustrating to spend money on something that doesn't last and then not be able to get any help when it breaks.

Overall, I would say that my experience with ToolBarn was not great. The product didn't last long and their customer service wasn't helpful. I would caution others to be careful when purchasing from them and to read reviews before making a purchase.