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I happen to work at a Walmart tire and lube express and have for 1year. Prior to Walmart I have earned an Associates Degree in Automotive, Diesel, and Industial Technologies and also I am ASE Certified. I have real Car Dealer Experience and the only reason I'm at Walmart right now is because of the bad economy that caused a lot of layoffs. I have NEVER screwed up a car. If u do not think we are qualified to work on your car, DONT BRING IT TO US, IDIOTS! Go somewhere else and let another shop deal with your ### and whining. The only reason you people keep coming back is because you know if you whine like a little infant enough walmart will do what you want...and its only to shut you up and avoid a migraine. Its not like we are admitting any real fault. Stop bringing us your POS cars then try and blame ###ed stuff on us. If you dont take care of your car, its your problem NOT ours. And, by the way, coming out in the shop and yelling at the techs and trying to hurry them up, is only gonna cause us to get pissed off. Your not getting anywhere by acting like a 3 year old. Put your big boy pants on when u come into our shop, please. If you dont have time to wait, take your business elsewhere. And, if it happens to be a 2 or 3 hour wait when u come to see us, heres why: #1: we are overworked and underpaid. We wont move any faster than we have to. #2 Walmart cannot seem to keep their shops staffed...why u ask? Because management dosent give a dang about TLE. Its just a headache for them. They want 2 to 3 people trying to get 30 customers taken care of. and thats gonna take time, like it or not. So dont ### and complain to the techs, ### to the the store manager for under staffing. ### to the customers who got there before you causing a long wait. Sure as hell isn't our problem. If you come in and act decent to us, we will go above and beyond. Act like an ###, expect the same back. We break our backs for mininum wage...what do u honestly expect from us?
To the people above your a perfect Example. You see my bad attitude but you over look the part that says if you act nice we will go up and beyond or dutties to help you and to add to that I never have a bad attitude in front of the Customers even knowing some of them deserve it. This is the only public place I have ever shared my opinions. Yes without Customers we wouldn't have jobs but that doesn't mean I should be treated like garbage. I havn't yet seen a department manager that knew what they were talking about. They all act like big shots but needless to say we go through them more than underpants because they let thier positions go to thier heads. Of course it doesn't help when Walmart Managers hire people with no experience in the field they are being put in charge of and the people below them have to show them how to be their boss. Yep I guess my attitude does suck but it is only casused by repeated bad treatment from the Multi Billion Dollar Company and of course those idiot customers. Those that see this and think I'm just a rotten employee your WRONG! Maybe you have had a perfect life with perfect boss's and maybe you never had to deal with real ### customers on a daily basis. I have and it sucks. It makes you into a person that you never thought you would be. There is always going to be people that don't see what I see and don't agree with me but that's your own opinion. If your one that don't agree put yourself in my shoes I know you would feel the same way even tho you would never admit to it.
The complaint has been investigated and resolved to the customer’s satisfaction.
I used to be a Wal-Mart Department Manager (back in the day) and your department was " A store with-in a Store" or a SWAS...meaning a company would pay Wal-Mart rent and asume libility for the equptment and pay a certain amount for the employees and Walmart collects this money and then cuts you a Wal-mart check...so it was the machanic company that dictated your income and hours that you worked... It may be different now but that's how it was then...
As far as your attitude it sucks worse than your pay and you are at the right place for your career, because with this attitude if I was your boss at Wal-mart I would bounce your but out the door faster than a bad check!
Amen well said!