The complaint has been investigated and
resolved to the customer's satisfactionResolved Thompson Cigars — deceptive sales tactics
resolved to the customer's satisfaction
Simply read the post dated March 20, 2007 from Mark Boyd and that is exactly my experience. Incredible that 2 years later they are still acting this way. I called back the next day to cancel the order and I told them I want to make sure I have no re-occuring charges on my credit card.
Well it was too late to cancel...hmmm...but I was told the club membership (which I did not want) was canceled and I could return the cigars once I receive them.
We shall see. My card has been charged and I am waiting for the order.
I wish I had read this site prior to ordering.
So Thompson Cigar; if you are reading this...you lost yet another customer for good.
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