Please Do Not Send Your Child or Teenager to The Wave Clinic (https://thewaveclinic.com)
I made the terrible mistake of sending my kid here a few years ago. It was the worst choice ever made. Working in Penang at the time it was felt that The Wave Clinic could be a good option for treatment. Soon after the arrival communication became less and less frequent with my child. Eventually the Wave Clinic cut all communication between us the family and our child. It was a very distressing time but you know it is on the one hand thinking something is not right and on the other hand thinking ok these are professionals and they know best. But they did not know best and they are not professionals especially not the owners Fiona and Malek who I suspect have some issues for themselves to work on. Our child was over medicated with some crazy old drugs that do not longer get used in many western countrys. The one thing that remained constant was the billing and the charges the longer they keep your child the more money they make so they cut off communicaton and then kept saying not ready for release not ready and week after week I ended up paying many hundreds of thousands of USD to the Wave Clinic in Malaysia and when we finally got our kid back we moved away and got them serious professional treatment. When I left a review on their Google Reviews page they threatened me with suing me and unfortuantely I did buckle up and take the review down because I thought to myself it would be best to just get the kid home to us as they were still there. Seeing lots of comments now I feel like I let other parents and families down by not warning them but I had to do what is best for us at that time. I am truly sorry for anyone that has been hurt by the wave clinic since our time.
Country of complaint: Malaysia
Claimed loss: I just do not want any family to have to go through what we experienced
Desired outcome: Hopefully stop more families being hurt
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I agree with this. I was there and it gave me severe PTSD. I would never recommend it, my experience was traumatic. They supervise all communication and read / destroy letters that families and clients send. They keep you for longer for unknown or untrue reasons to make more money. I thought I was alone in feeling this way because everyone stays quiet about the wave but I have recently spoken to dozens of people who have also had negative experiences. Message me for further information.