Menu
CB Mail and Package Delivery The UPS Store 1659 GA-20 W, Mcdonough, GA, 30253, US
The UPS Store company logo
The UPS Store
reviews & complaints
The UPS Store company logo

The UPS Store

1659 GA-20 W, Mcdonough, GA, 30253, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:30 am - 7:00 pm
Tue
8:30 am - 7:00 pm
Wed
8:30 am - 7:00 pm
Thu
8:30 am - 7:00 pm
Fri
8:30 am - 7:00 pm
Sat
8:30 am - 5:00 pm
Sun
12:00 pm - 5:00 pm
ComplaintsBoard
K
10:39 am EST

The UPS Store - in store experience

Hello good day my name is Kenesha I am writing to you because I had a bad experience in your UPS store yesterday 1/17/2019 at 2:01 in Mcdonough Ga. Terminal #POS70608 Employee #104641 I don't like the fact that I spent over 20 minutes in the store because of a cashier that would not listen. I proceeded to go to the cashier to do a Amazon return like I always do and the cashier told me that I had to pay for my print copy but clearly on Amazon.com it says zero dollars I have done this numerous times and never had a problem until I encountered this cashier yesterday I didn't like his attitude and I didn't like the fact that he charged me $2.36 for something that I was not supposed to be charge for especially when I do this 2 or 3 times a month and never had a problem. I would like a refund for my purchase please because it's the principle I can't stand when people treat me like I'm nothing. Review your tape and you will see I kept a smile the whole time and even when I gave him permission to look at my phone he clearly seen the $0.00 but still charged me this Cashier need more people skills and he needs to realize Mcdonough is a city of many cultures now anyhow here is the proof And if you have any questions or concerns you can contact me at [protected] or [protected]@yahoo.com thank you.

K. Campbell

Read full review of The UPS Store and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
M
M
Malibu is My Happy Place
, US
Jan 28, 2020 9:56 pm EST

Looks like you selected a Kohl’s return. You need to select the one that says UPS Store, no label or box needed. Then they will send the QR code to your phone to be scanned. If you cannot get the QR code and you have a shipping label, then, yes, you have to print that out and bring it affixed to your package or they have to direct you to a self serve kiosk to access your amazon account and print from your email.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.