The complaint has been investigated and
resolved to the customer's satisfactionResolved The Sadar Group — Billing
resolved to the customer's satisfaction
We hired The Sadar Group in Mentor Ohio to complete our 2010 tax returns for our company. They then offered to amend our 2009 taxes stating we would get back an additional $4000. The cost for them to get us our ammended return was $2000. We paid the $2000 and over the last 5 months, we have had a lot of problems with the IRS and RITA in regards to forms either not filled out correctly or not received. We contacted the Sadar Group on each instance and they promptly took care of the "issues" at hand. We then received a bill from the Sadar Group requesting an additional $217.50 for the time it took their accountant to fix the issues that the IRS and RITA were having with their original paperwork.
In otherwords, we had to pay for the Sadar Group's mistakes. I called the Sadar Group and spoke with Greg who claims our $2000 was ONLY for them to file the paperwork. And if any mistakes were made, we would be responsible to pay for those mistakes. To make matters worse, we have still only recieved $2000 of the $4000 from the ammended return.
I will never recommend anyone use the Sadar Group for tax preperation. If you do use them, be sure to get in writing un-front all the things they are going to do for the money you pay. Especially make sure they are going to follow through and complete a job without charging extra costs.