The complaint has been investigated and
resolved to the customer's satisfactionResolved The RoomStore — Warranty/Master Seal
resolved to the customer's satisfaction
I purchased a sofa, love seat and ottoman with the protection plan and "master seal". The salesman John Wier said everything was covered and NO Hassle. To put this in a nutshell they never came to clean stains after I called them in within 24 hours. John stole money from me and is a liar. I would not suggest anyone purchasing from that store or any of its affiliates!
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