The MENTOR Network review: Abuse, neglect, theft of clients retaliation of staff 63

This company is corrupt from the top down which is why unethical behavior and practices don't just occur in Wisconsin. Incidents and complaints of unethical behavior within the company are not properly dealt with and safety risks are not appropriately managed. Additionally, there is undue pressure put on service providers to give certain clients preferential treatment over others based on the high profile nature of their case and or the need to impress 3rd party payers. Marketers for these programs make false promises to clients regarding services they will receive. 

Corrupt they are, the Arizona Casa Grande office recently suspended 4 employees, 2 resigned, one was told if she didn't reply by returning their call in five minutes they would assume she resigned, none of these were told why they were suspended, and have no idea what went wrong, I have received information, the Program Director was hiring family members as well as her friends, one former employee stated the PD came in to their facility high and she recognized this, 3 days later she was suspended, the PD brags about about getting high daily as well as other staff' and partying with others, of course those are staff that aren't required to pull weeds, mow the lawns, nothing is fair there. Mentors is just a storage facility for mentally ill people, with no means to a way out, they rarely recover, rarely allowed to attend programs or socialize in the community with other peers. Mentors is about money, money and more money.
So please consider other residential programs before Mentors they are all about a whole lot of nothing most of the people just sleep all day, and that makes a good day for the staff to get high. The Office of Human Rights has been involved with issues several times, Cenpatico no longer contracts with them, so Magellan wake there is better care for these people elsewhere, or at least monitor these Casa Grande employees and their homes.

This company has been bilking the medicaid TBI programs for years. They have a reputation among state medicaid programs and others in the TBI/ABI rehab business as being only in the business for a cash grab. The folks running this company generally see the patients as revenue. They routinely keep patients way too long and provide little to no meaningful rehab in the process. This company is a nuisance to the cities they are in by housing pedophiles, sex offenders and the criminally violent with alleged "brain injuries" while providing little supervision over these people. God help the VA folks who get stuck in this place...shameful that someone who served are country should be put through this.

NeuroRestoratives Egg Harbor NJ is just as bad. There are residential staff members that steal from the clients, nothing gets done about it. The staff at the day program have degree's but not one of them is qualified or knowledgeable of neurological or brain damage.
The program director Christine is a liar. One late afternoon I asked her the same question several times just to be certain, Christine provided me with the same answer. Three days later I received a letter she had typed earlier that day with the complete opposite of what she said. In between the days she typed the letter & mailed it I spoke with Christine each time I asked she assured me of her original answer. Makes me wonder what else Christine lied about or falsified.
This company should be shut down. I learned a lesson the hard way. Upon admittance, a few patients warned me about NeuroRestorative, I took it lightly. Well, I should have heeded their warning. Over the course of time I have not found one patient who was the least bit happy or even content with the program. There isn't sufficient activity to occupy their boredom. Which I have said time & time again.
NeuroRestoratives does not care about their clients, all they see is dollar signs & the opportunity to take advantage of the disabled & their families.

The NeuroRestorative located in Southern Illinois is pretty much the same way. There is a lot of favoritism that goes around and the training in my opinion was horrible. The person they have train my told me of accidents where he came to work drunk, showed me the ways he cut corners when it came to cleaning and occasionally taking planned naps. The over night team lead seems oblivious to all off this. The case management team also listens to nothing the life skills trainers tells them about the participants and what we think would be more effective.

Run from this company...run far and fast. Horrible...terrible conditions for staff and consumers

NeuroRestorative is a great rehab, but has the wrong people working, especially in Augusta the staff look unprofessional dress like the just left a night club. The manager has the staff using company van picking up her child taking him home. They have lost very good worker because of how she treat staff and patients. They talk to patient very rudely. Manager uses the vans for her and her family personal uses and the director has let it went on for along time. Every time I see a past patient they always say I way glad to leave there, they don't know how to treat patients with a caring heart. They also hope that a better facility for TBI patients would open with professional people and hope that insurance companies will find better facilities to pay for the care of their insured ones. It appears the CEO don't care.
SomebodyWhoCaresWithDignity

I worked at the Columbia, SC Mentor Network it is horrible. I say we do some sort of lawsuit. email me if anyone is interested.
kimcullemn@yahoo.com

So after my family member reported emotional and sexual abuse to the case manager of NeuroRestorative that was happening at the Mentor's home, my family member was removed that day! Case manager and nurse went to the Mentor's home and packed a bag of my family member's belongings but many things were left behind. My family member was placed a new Mentor's home that evening, has only been there a month and now they are discharging my family member from the program! There is an open investigation on the abuse but, I have asked for a meeting with NeuroRestorive's care team to discuss the discharge that so conveniently is happening now after the abuse was reported. I have asked that the queries that we were told had been done on everyone that lived in that Mentor's home, be provided to my family member. Also, asked for a copy of the report they said they filed with the Abuse and Neglect of a disabled person. My family member and I were told on two separate occasions when we brought up safety issues or concerns about this Mentor's home, yet we were told, "They are one of the best Mentors we have and I promise you, your family member is safe!" Yet, that was not the case! Now, they say they can't reveal any documents to my family member because not even the care team has seen a querie check only the director sees them! How is this possible? How do we know they really did the things they said they did, if they can't even show us proof! Yet, we trust their word and then such a traumatic experience happened to my family member! Now they are going to discharge my family member with TBI to a nursing home at a young age (only in early forties)! Has anyone else had to deal with anything like this? Does anyone have any advice on what questions I should ask at the meeting regarding the discharge to a nursing home? I need some feedback :( There is not much online to go on :(

One of your client name is Wanda Jones And Kim Arbuckle of Lafayette Indiana complaints of staff cusing at them in abusing them and Indiana Mentor let this abuses staff keep working with them. Staff name is Amanda VanMeter and this was reported to Felicia Tillotson P.C, Program Director Lisa Ortiz and Gina Alston Area Director. Nothing have been done is abuser is still abusing the clients.

As of today the abuses staff Amanda VanMeter is still working at Wanda Jones and Kim Arbuckle house still abusing the clients. And was send back to work at the client's house by Felicia Tillotson P.C this abuse of the clients must stop or I will be calling the newspapers next time this evil woman walk back in the clients house to abuse them. Harassment and bullying the clients by Amanda VanMeter must stop..

I work for the Mentor Network in Northwest Indiana. Employees in the group home were horrible. They would verbally abuse the individuals in the home calling them stupid retarded and cursing at them all day. There was even med mix ups and they hid it and got the other employees to cover for each other and falsify med sheets. Alot of the employees would even go home for hours and leave 1 person there.

Blacksburg VA neuro-restoritive can be added to the list. I'm an ex participant so I have personal insight and knowledge. I was having trouble with the wife so I watched them while they said they were professional and also once you leave without there guidance they will harass your locations. How do I know? I wasn't suppose to go there but chose to. I'm and honorable Veteran of OEF and saying they were like basic training is putting it nicely but there now considerd neuro-hell and I managed to escape.

the staffs very mean to me in Millville Nj they tell me what to do .she tell me go to your room in upstairs yell at me that Dominique Rozier sand to me you move the recycling bin away from my house because bring animal in house they have rule you dumpster lid close up u stay out med's room and Sj's room first all you stay out med's and Sj's bathroom md in shower also dumpster lid that aminol can't get in you stay out my dumpster ,you bring stuff from dumpster supervised Dominique Rozier is a liar. Dominique Rozier order no steel desk, she say to me you have rule to follow, Dominique Rozier is a liar. I don't like Dominique Rozier she doesn't care about me Dominique Rozier calls me [censored] and cussing at me she calls me [censored]in [censored] she throws my stuff in trash, that my stuff out but turn radio down. Dominique Rozier is very mean to me she says to me i will hit you. Dominique Rozier is always yelled at all the time, she says to me no foods upstairs room that my room i want i take care myself. i want to get my own apartments myself, i don't like group home. But that group home is nasty very mean.they are nasty.

this morning later that day I'm in van the staff went to Walmart today she on talking on phone in the van staff says to me she calls me fates that hurt my feeling she tell me you take my foods took form me she says. Staff threated call a cop, she you going to jails. I said no but jails are dirty that make me sick .I don't like jails .it Fulls bugs. i don't want those dirty bugs walk on me.,staff tells me shuts up she says to me tell Staff me like that .i don't like staff pick iton me.that hurt my feeling. That not nice at all, Saff tells Dominique Rozier. But that Dominique Rozier will hurt me. i don't like Dominique Rozier. she is not not nice to me .i need steel single pedestal desk size 45w" for sewing machine on it.

the staffs go to movie today to watch disrespectful movie staff tells me what to-do and she says whether off I say I'm not walk off it I don't do that for it. staff put her hand on me and my stuff. i says ever put staff's hand on again also in van in wawa store Millville NJ the black staff give me a middle finger at me in a van at wawa store staff cussing at me in van and staff threat me home. I need salads my dinner at eats out at texos food resturasrt in Vinland NJ .at the staffs start again pick on at me she tells me get up stair and go to room and leave girls lone I need talk to. staff pick on me staff me she tells me that staffs call SJ's sister on me staff says to me you been SJ's room. the staff are lair I never been SJ's room, but SJ came to MD's room and i come to MD and talk to my friend and SJ talk to me about her sister in New York. staffs in kitchen and staff didn't give me cholesterol lowing med. i have taken cholesterol lowing med and the doctor give because my cholesterol high. i don't want to have stoke but that people die from stoke. i don't like bossy staff at me that cause trouble i TakeCare myself my own. I don't like group home is bossy and nasty abuse neglect the hurt my feeling i was cry a lot in van'

the staff in van and staff hits me in van and give me middle finger at me at wawa store Millville NJ and staff yelling at me in van and staff yells at me in kitchen and staff cuss at me in kitchen .

in this morning the i come down stair i take my mads and vitamin in kitchen staff start that again in morning and staff says to me out trash. you don't tell what to do you don't recyclable in trash you don't do that .it against the law. you must put in recyclable in recycle in recycling in gray bin. also, staff tells Dominique Rozier. staff telling her that tat tail. i don't like that. that is cause trouble. staff are bossy very mean to me. staff. says to me you get upstairs 'you don't tell what to do I don't like it that hurtful that hurt my feeling that made me cry that not nice.

that group home staff are bully, and nasty mean the hurt people that is not nice i want to move out [censored]ty. group home they are too bossy i want to get my own apartment my own and i getting a job make more and buy my own stuff .

staff and patients go to zoo animal show today and that TB stared get into fight on Lunch time and I eat my wawa salads and norge TB . she is troublemaker. staff on van but staff says be in group home. I no don't wand live in [censored]ty group home that not nice staff treated badly they stared that thing again today I don't like that [censored].they came home staff Tuesday cook say did you touch her in SJ's room, me no i don't that a lie that not true another staff make up story I never touch her i never been SJ's room, that SJ and me come MD in her room and SJ talk about her sister in new York. SJ talk to me about her sister, but her sister is nice SJ friend MD talk to me nicely but SJ talk about all the time she drives me nut.the staff that mean to me and the staff says getup stair and you stay in room and i crying a lot that my feeling and hurt my heart that is painful I don't like hurting people 's feeling don't this happing again staff says to me in van at house in Millville NJ IM stay in my i watch the tv about new York in 20 years ago i remember that I been new York.my boyfriend use to he take me out i was younger that my age.

later that day Dominique Rozier stared again says to me you don't put recycle in my white bin in grange Dominique Rozier says to me I'm not order no desk i don't like talk to me like that. I put mixed recyclable in earth tach recycling gray bin for. I don't like Dominique Rozier she is very mean to me again I don't like her in her way she acts. I need 45"w steel pedestal single desk. But Doninique Rozier steals my money in my bank. I tell my brother joe from Australia. went he call I will tell him, what Dominique Rozier said to me like that she is very nasty, bossy mean but that Dominique Rozier is druggy. She hurt patient in Millville NJ. She will get fired from job. Dominique Rozier hit me last time. I don't like her.

today is 8/9/2022 later that day staff nasty to me I don't like it program manager Dominique Rozier not order no desk. I need [censored]ed steel desk now I don't like [censored]ed [censored]ty group home they are too bossy and nasty, bully and they hurt my feeling and my heart the staff upset me staff jail lady Johnson is 24 years old know better than that she brings my birthday package and scab clothe is for me.I am very upset. I don't like group home staff treating me badly. another staff member tells me stay away from TB and staff says to me that patient TB, she will you again. that program manager Dominique Rozier is not nice to me. my brother joe albert from Australia my brother joe said to me you need single pedestal steel desk size 45"w in my room I want my desk now! I want it now! That my money that mine now!

today is 8/31/2022 at 11:34 am, I went to kitchen I cook my foods in microwave in kitchen, I eat my lunch in staff's Livingroom downstairs I want Disney world on staff's tv on wall and that want to watch Disney world on tv, and staff Chirstine Bank don't watch Disney world on staff's tv and staff Chirstine bank said to me you get upstairs room staff Chirstine Bank said to me you give it to me remote you get upstairs room. also, staff Brittary b. said to SJ get in shower and staff Pouk SJ's eyes. poor SJ need help I wand [censored]ed get my own apartments myself and I always take care myself, my own moneys I buy my own stuff. that group-home [censored]ed up and cause trouble that why that TB cause trouble she makes get other staffs in to trouble. other staff get suspended, and staff get fired from job from that other staff can hit patient. I don't like that bossy staff tell me what to do but that Chirstine Bank is not nice and tell patient what to do and that bossy staff are too much and bullying nasty [censored]ty neglect and abuse I don't like Chirstine Bank are bullying to me that why she said to me you get upstairs room. and I said she not my mother.

later that morning that staff Chirstine bank told me you eat my food again, no i don't take your food I that another staff eat your food I never touch your food again I'm in my room I don't staff Chirstian Bank is bossy that she tells me what to do is stupid group home in Millville NJ I sick of tied of staff in house I can't live like this that not healthy some staff hurt patient staff throw SJ's nightgown out because she smell that staff call Sj nasty name but she call her fatpig,fat[censored],fatass that nasty name-calling that hurt SJ's feeling but SJ need get help ,all psychiatric meds is not good SJ' health but a lot people died from all all psychiatric drugs have a side effects ,dangerous side effect I don't staff treated me like that she yell at me again staff take drugs in Vinland walnut manor apartments she is not nice me I take care myself my own apartments in Baldwin manor apartment in Parsippany NJ I love myself my own way I want live longer life live strong life I eating very healthy food no meats .

Today on 9/22/2022 later that day the staff talk nasty in the later that morning I eat the foods is not from trash the staff is not allowed waste foods in kitchen downstair in stupid [censored]ing group home that [censored]ty staff. the staff don't care about me I ran upstairs room I was crying badly. I said [censored] you [censored]head [censored]ing [censored] that MY friend SJ said to me in her room. I worked last night that desk came from ups truck I got my steel desk that make me happy today with my own money I am the bast person in world I'm good worker I help the people out I take care of them I don't want to get in to trouble but that staff Chirstine Bank is not nice staff yelled at me in doorway I need foods to live eat healthy foods every day no meat I got sick from meat ,that not right to kills an animal for foods not meats ,vegan is healthier lots better and live longer life. A plant

based foods. my doctor said to me eat more fruits and vegetable every day.

Today the staff Chirstie Bank said to me you got have mattress last time. Chirstine Bank said you lave Dominique alone. I want to order btexrert office desk chair with armrest on it also to order hon metal bookcase 3-shelf for desktop hutch all my stuff book. my stuffing animals.Im good worker I am the best to help another people that real jobs because get real money I buy own stuffs my own I don't [censored] group-home They tell me what to do that all some staff are bossy, bullying to another patient in kitchen downstair in house that [censored]ing landlord Dominique Rozier the owner that group-home in Millville NJ. I want get my own apartment in Millville NJ low-income rents is cheaper rent Highrise apartment building in Millville NJ I work real jobs make more money also still get food Stamp family first ebt card.Foodstamp to buy healthy foods I live long life.

She talks to me like that the movies lady said no, you cannot to help Sandra Johnsson, she need soap wash her body with. I ran my room I was very upset I cannot help her because she lazy tied. my staff Chirstine Bank said you can help Sandra Johnson in her bathroom upstairs I don't like Movies lady in Livingroom. Sandra Johnson ran out her body wash. ran a luck that not good place to live like this that Millville group-home are nasty very mean bossy some staffs that not nice at all.

Today that later that day I cannot help SJ in shower she has to learn take care herself Because she is lazy and TB said you stay my room, I never been your room You [censored]ed liar that cause trouble. I don't like that movies lady she not nice the staff tell SJ's sister Kat I are not friend anymore. In MD and SJ bathroom I fix that toilet that clog up get to fix the toilet that staff yell at me in my room. I don't like staff treat me badly she is too bossy I don't like staff tell me what to do the [censored]ed group-home [censored], [censored] you man [censored]ed [censored]s that TB is [censored]haed. Her room is stink smell like [censored] TB wet the bed. she is big baby I don't like TB that cause trouble that any group-homes are cause trouble. I take care myself I can't wait to move out I get my own place in Parsippany area. I hope to get my place back. I'm grown woman my apartment I want I work somewhere in Parsippany area. Millville group-home are smell, stink. They tell patients go to their rooms .

I know happen last night that Jail lady's sister said to me I will beat you up and I will put you in the dumpster outside I don't that staffs Lateasa Johnson said to me you not going anywhere but I are not your friend anymore You cause trouble I can't stay in [censored]ing Millville group home this very mean, abuse neglect and complaint Thief. that all some staffs tell me what to do that [censored]ing [censored] [censored] that troublemaker TB call me grandma, [censored] [censored] whorn and she said you get out my room and I said you [censored]ing liar. That cause trouble. That [censored]ing [censored] TB in SJ and MD bathroom in upstairs room stupid [censored]ty group home Millville NJ That [censored]ty bullying staff IN LIVINGROOM down stair, I want to get my own apartments in north jersey. I can't wait for to move back Parsippany NJ. All my friends in north jersey and my doctor DDC hospital in handover NJ I like north jersey {like it there. I take care myself my own place in north jersey. I love Parsippany NJ. I don't Millville NJ [censored]ing group homes.

This morning I went to go downstair kitchen I take my meds and that staff very morn to me staff throw milk at me and said [censored] you by staff in kitchen I said you [censored]ing [censored] [censored] I don't like mean staff that not nice that treating badly. I don't like it.You are [censored]ing [censored] [censored] I don't like black [censored] at the desk in Livingroom downstair. that cabinet for the staff only in kitchen and staff said you stay out of it she shish my milk, that [censored]ing [censored] [censored],[censored] I don't like that [censored]ing [censored] nasty mean that [censored] black staff. I can't wait to move my own apartments in north jersey Parsippany NJ.

today is that staffs being nasty to me the movie lady said to me in hotel room today the staff turn heat up that make hot I don't like it the tall lady form another group home in Millville NJ the movie lady tell Dominique Rozier on me. Movie lady said that chair in hotel room today, Dominique Rozer said to me you sat on bed. She said to me you want order steel desk chair for me in my room. Went I move back to north jersey I get my own apartment in Parsippany area I always take myself I'm grown woman, I don't need any help me, but I'm not handicap at all I always clean all the time, I don't like Dominique is bossy she nasty to me on the staff's phone she said to me you have to listen the said they tell you she said to me, need desk chair my own room stupid [censored]ty group home in Millville NJ , I move I buy my own stuffs form Walmart in Nonth jersey cooler in north jersey I like cold, cold weather people less sleep feel better some people don't like heat the people sleep morn heat people's health make sleepy and tied the falling asleep in doing days is not good sleep too much in daytime form medication's side effect is no-good. the stupid group homes are not good for me my health neglects me that not nice they put in hotel room and because I'm [censored]ing poor that neglect abuse me in hotel room in Vineland NJ, I don't like to be poor but is not good, Millville group home are suck,

in morning the [censored]ing movie lady Lessie that tell me what to do I don't like it I need desk chair for me I work on it with my money, [censored]ing bossy staffs in my hotel room I don't like it That Dominique takes drug and smoke pot that bad for her health not good for her, and i will tell my brother joe from Australia, my brother joe is worried about me and he come to us in march an d get me out Millville NJ I want to move back to Parsippany apartments My apartment I want I always clean and healthy long life and love myself I eating very heathy foods no meats I don't like bossy mean nasty [censored]ty group-home staffs that one tell me [censored]ing what to do I don't want staff bother me ,I want levee me alone my own things don't let another people touch my stuffs in my room in hotel room. and my best friend Mia Davenport the staff form Rose House in Hanover NJ in Morris County north jersey. and I don't want that nasty Dominique Rozier that took my money

The staff start that staffs in hotel and Movie Lady Lessie said no foods allow upstairs' room in hotel that stupid group-home bossy me around in the hotel up stair room that the Movie lady Lessie said to me in their room that Movie lady said to me in the hotel room she said you are not going anywhere Movie lady is very mean to me like that I don't like group home staff Movie lady put her hands on me I said ever staff '''s hands on me I don't like be touch me again ever I want get own apartment my own in north jersey that group [censored] I don't like to be stupid group-home [censored] that [censored]ing bossy mean staff some are nice I was I'm the hotel room again I never touch SJ Movie lady is Lier I don't like bossy me around nothing wrong with me I'm fine good I'm the best person i help staff CB's job good at my jobs in stupid [censored]ing [censored]ty group home the steal another girl's stuff in in their rooms in hotel room' I don't like to be group-home again 'I never touch Sj's body but she learn take care herself her sister told her what to do ,she need help her she wash herself I told her SJ in the shower in hotel room. Staff Movie lady hit me in another hotel room'

This morning that staffs CB said where my salads from pizza place and she where me $7.00 you

in this morning that staff CB said where my salads is in my fridge in Wingate hotel staff said to me you owe me $7.00 for my domino salal staff said I buy my salad WITH MY OWN MONEY! staff CB said how you like your stuff, I'm sorry CB, I started crying I'm poor sadly I'm not do it that again Staff CB said don't take my [censored] with my money I want get my ebt card food stamps family first card I buy own foods with my food stamps card. I'm upset b because I'm poor. My brother Joe in Australia is worried about me, but he is my brother from Australia in merch my brother Joe get me out [censored]ty group home in Millville and move back to Parsippany NJ I like Parsippany NJ better I see my best friend Mia Devenport from Rose house in Hanover NJ in Morris County people know of me long time my life and my own apartments in Parsippany NJ I WORK recycling job make more money and buy my own stuffs from Walmart in Boonton NJ That store Walmart are cheaper price I save money I buy own stuffs from Walmart Millville NJ from now before move to north jersey Morrie county.

Today is December 4th, 2022, that staff Movie lady Lessie said to me you don't like me, and I don't like your black [censored] and [censored], [censored] [censored]ing [censored] staff Movie lady said to you I will pressing charges against you I'm, calling cops on you and you are going to jails and I spoke to staff Movie lady. But she said to me I'm tell Dominigue Rozier That staff MOVIE LADY TELL staff Chirstina Bank on me But Staff Chistina Bank a lot to me help her on job and make money for me I buy stuff from Walmart and That staff Movie lady is nasty and mean to me and abuse me in room upstairs in house Millville Nj and that staff Move lady will hurt me in my room upstairs group-home [censored]. I help SJ in shower but she always lazy and she overweight heavy she doesn't wash right b because she smells, I'm the best good worker person I'm always clean. I don't like Movie lady that nasty to me, Because I'm very poor and I want to move out stupid group-home Millville NJ That staff Movie lady are too bossy me around I don't like it that bossy staff Movie lady. In March brother Joe from Australia, I tell my brother Joe everything that staffs in group-home Millville NJ.

TB is in trouble, but she took 4 cereal bars in kitchen tonight that she Alway steal from its TB is a thief she is in big trouble now that my staff will very mad. TB stealing MD's body wash in from her room.