The complaint has been investigated and
resolved to the customer's satisfactionResolved The Gutter Guys — False claim
resolved to the customer's satisfaction
When they replaced gutters and downspouts they did not clean up when finished, leaving dirt and nails and sharp metal fragments on the ground and lawn. I did not complain, just decided never to reccomend them to others.Their invoice for the work included a note that "we also need 2 3x4 adapters". These have not been provided.
When I called about an area where the gutters were overflowing and causing basement water problems I heard nothing for several weeks, then some men came - without bothering to call first. They looked at the problem area and said it was caused by the gutter guards I had had installed (not by that company).Although I told them that the problem had been there before the gutter guards were installed, they said it was not their problem
Their service promises are as sloppy as their work.They claim, apparently falsely, a 3-year warranty on labor.