The Cleveland Clinic review: Cardiologist

I have been scheduled for cataract surgery with Dr Scott Wagenburg tomorrow, January 17, 2023 since early December 2022. I was given a requirement for a physical including an EKG to be completed within 30 days of the scheduled surgery. I had a physical exam including the EKG on December 27, 2022. I was informed today, January 16, 2023, that Dr Wagenburg has not yet received the exam results. In talking with the office of my PCP, I was informed my PCP wanted Dr Scharfstein to review the EKG prior to being sent to Dr Wagenburg and have been trying to contact the office of Dr Scharfstein since late December 2022 but have been on hold for more than an hour without response.

I called Dr Scharfstein’s office today, [protected], and as I write this, I’ve been on hold for more than 35 minutes.
If this matter is not resolved very quickly, the surgery will have to be rescheduled likely requiring another physical/EKG (within 30 days) at my expense, an unnecessary delay to the surgery, an inconvenience to those whom I’ve arranged for post surgical transport and a very negative impact and lost service for Dr Wagenburg and his patients.
It is now approaching 45 minutes that I have been on hold.