TGI Fridays review: Unauthorized credit card charge.

Visited TGIF / Camp Creek Parkway, Atlanta GA on Friday, April 28 for birthday celebration with a group of around 20+ people. There was one waitress for the entire party (which was a concern of mine while there). There was another couple sitting at the table with me and my partner (separate tickets). At the end of dinner, the waitress gave everyone their receipt and instructed us to wrap the ticket around cards if using them. The ticket for the couple at table with me was given the wrong ticket. So, she corrected it. Mine was correct. I checked my credit card account online the next day and had 2 pending charges (86.10 and 96.90), in which the 86.10 was mine. I contacted the restaurant on Monday, May 1 and talked to a manager and he stated that even though he saw the error, he could not correct it. It would have to be done by the general manager and to call back the next day. I called back on Tuesday, May 2 and spoke with the general manager. He said that he was working to correct the mistake. Said that they had charged the correct person and would be issuing my refund. He also stated that he would reach out to me that evening, and I have yet to receive a call from him or anyone from the restaurant. To this day, I have not received a refund, call nor an apology.

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