ADVERTISIMENT

TGI Fridayshealth code violation and wrongful calling police on us

S
This review was posted by
a verified customer
Verified customer

We were served the wrong entree. We touched the food because we checked that it was ours or not. She then said sorry and served it to the right customer. She should have thrown it out after we touched it. We asked for the manager and explained what had happened and that we dont want to eat here. We already had eaten a appetizer and a drink. He said that there is no charge and to asked us to leave. We said thank you and our belongings and we leaving. At the door we asked the host for the corporate telephone number. He said let get the manager. While we waited we complimented a couple on their baby. The manager came to us and told us in a rough loud voice to leave now because we are talking to his customers and making a scene. We tried to tell him we did not complain to other customers and we were just waiting to speak to you for the corporate telephone number. He would not listen to us and continued to argue with us and to leave or he was going to call the police. When the host tried to tell him what we were trying to tell him he would not listen to him too and told him to call the police. The police came and we had spoken to them and the manager told him false information about us complaining and talking to his customers. The name of the manager is name cory. We got that from the mall security which is where the restaurant is located.

ADVERTISIMENT

Responses

  • binder Sep 11, 2014

    Why don't >>YOU<< just call the number they gave you. And remove your phone number from your post, that was a dumb thing to do. Anyway, you guys must have made quite a scene for the police to be called. I wonder what the other side of the story is.

    0 Votes
    Cancel
     
    Submit
  • Su
    susanandsteve Sep 09, 2014
    This comment was posted by
    a verified customer
    Verified customer

    Paige V. Sloan Thank you for contacting me. I would really appreciate if you would call me. My telephone number is [protected](my cell phone). I am usually available after 11 am. My name is Susan Staccone.

    0 Votes
    Cancel
     
    Submit
  • Pa
    Paige Sloan Sep 09, 2014

    We would like to have the opportunity to speak with you personally about your experience. Will you please respond with your name and telephone number, so that a member of our management team can contact you? If you have any additional questions or concerns, you may contact Guest Relations at 1-800-FRIDAYS [protected]).

    Paige V. Sloan
    TGI Fridays
    Guest Relations Manager

    0 Votes
    Cancel
     
    Submit
Comment Guidelines

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit
    ADVERTISIMENT

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.
    ADVERTISIMENT