Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Restaurants and Dining Texas Roadhouse Complaints #182-201
Texas Roadhouse

Texas Roadhouse review: an allergic reaction to a product that I informed them out of the allergic to.

V
Author of the review
11:50 am UTC

I informed the hostess and a waitress that I had an allergy to cinnamon. I reminded the waitress again when I place my order and she still bought me cinnamon butter. I had an allergic reaction and her response was I'm so sorry I was busy. The manager never came over to greet us or ask for is everything okay. We have every birthday celebration at Texas Roadhouse because we do like the food. Last night was a bad experience. My waitress name was Susan we set at table 232 with a party of 11.

More
Send message
Copy link
Report
0 comments
Add a comment

More Texas Roadhouse reviews & complaints

Texas Roadhouse - Terrible employees 29
Texas Roadhouse - server stealing a tip off a gift card
Texas Roadhouse - Racist vandalism
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Texas Roadhouse - Bad service, bad food 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Texas Roadhouse - Paid for another table's meal 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Texas Roadhouse - Customer service, incorrect order x2
Texas Roadhouse - Steak and the manger
Texas Roadhouse - Everything! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Texas Roadhouse - poor service (rude manager) 1
Texas Roadhouse - meal was not too warm and they did not put extra sour cream in the bag.
View all Texas Roadhouse reviews and complaints

  1. Texas Roadhouse Contacts

  2. Texas Roadhouse phone numbers
    +1 (800) 839-7623
    Click up if you have successfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number 22 22 users reported that they have successfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number Click down if you have unsuccessfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number 7 7 users reported that they have UNsuccessfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number
    52%
    Confidence score
    Customer Service
    +1 (502) 426-9984
    Click up if you have successfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number 0 0 users reported that they have successfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number Click down if you have unsuccessfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number 0 0 users reported that they have UNsuccessfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number
  3. Texas Roadhouse emails
  4. Texas Roadhouse address
    6040 Dutchman's Lane, Louisville, Kentucky, 40205, United States
  5. Texas Roadhouse social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2026
  7. View all Texas Roadhouse contacts
Texas Roadhouse Category
Texas Roadhouse is ranked 13 among 122 companies in the Restaurants and Dining category
#11 Krispy Kreme Krispy Kreme #12 Jersey Mike's Franchise Systems Jersey Mike's Franchise Systems #13 Texas Roadhouse Texas Roadhouse #14 Culver's Culver's #15 Shake Shack Shake Shack

Most discussed Texas Roadhouse complaints

Had to go away with an empty stomach!
4
(opinions to this review)
 Military discount
2
(opinions to this review)
 Poor service and terrible management
1
(opinions to this review)
Texas Roadhouse Alternatives
Bob Evans 610 reviews IHOP 914 reviews TellPizzaHut 16 reviews GrubHub 240 reviews Firehouse Subs App 17 reviews