Taylor Swift
Reviews and Complaints

i purchased 1 hoodie that was pre order in october. it had a ship date of 12/15. 12/26 i asked when my order would ship? received a auto email asking for a confirmation#. then recieved an email advising this hoodie is pre oder until 1/12... i emailed multiple times asking for a refund as this is not acceptable and wnating to know why the site set a pre order date then after that date passed another pre order date was given.. now 7 days ago i get an email adving ferndale MI created a lable for my package... it still hasnt shipped... whyyy is this place holding orders for days and weeks? this is not accaeptable and unfortunitly wil not be purchasing from this site ever again.

However, Taylor Swift's website (taylorswift.com) is a must-visit for any fan of the pop star. The website is well-designed and easy to navigate, with plenty of information about Swift's music, tours, and merchandise.

One of the best features of the website is the "Taylor Swift Tix" section, which allows fans to sign up for pre-sale access to Swift's concerts. This is a great way to ensure that you get the best seats possible for her shows.

The website also has a section dedicated to Swift's music videos, which are always visually stunning and creative. Fans can watch all of her videos, including the ones for "Shake It Off," "Blank Space," and "Bad Blood."

In addition to music and tour information, the website also has a store where fans can purchase Swift's merchandise. From t-shirts to phone cases, there's something for every Swiftie.

Overall, taylorswift.com is a great resource for fans of Taylor Swift. While the lyrics to "Shake It Off" may be a bit confusing, there's no confusion when it comes to the quality of Swift's website.

about their customers anymore. It's a shame because Taylor Swift is such an amazing artist and her website used to be great. But now, it's just a mess. The layout is confusing and it's hard to find what you're looking for. Plus, the prices are way too high for what you're getting. I used to love buying Taylor Swift merchandise, but now I'm hesitant to even visit the site. It's a shame that the new company has ruined such a great thing. Hopefully, they'll get their act together soon and start treating their customers better. Until then, I'll be taking my business elsewhere.

So, I was trying to order some merch from Taylor Swift's website and let me tell you, it was a real pain in the butt. The website was all confusing and had all the important stuff written in tiny letters that I could barely read. And get this, there wasn't even a phone number to call to get help! I mean, come on, how am I supposed to fix my order if I can't even talk to someone about it?

And to top it all off, it took them like 10 whole working days just to reply to my message. Like, seriously? I don't have that kind of time to wait around for a response. I was so frustrated with the whole experience that I don't think I'll ever order from them again.

Overall, I'm just really disappointed with how difficult it was to order from Taylor Swift's website. I mean, I love her music and all, but this whole merch situation was just a mess. Hopefully they can get their act together and make things easier for their fans in the future.

So, I gotta say, I was pretty bummed out by my experience on taylorswift.com. I mean, I was super excited to get my hands on some of her merch, but it turned out to be a total letdown. Like, seriously, the stuff I wanted was listed as available, but then it took forever to ship, and some of it never even came at all! I mean, come on, Tay, what's the deal? I thought you were all about making your fans happy, but this just felt like a big ol' slap in the face. Honestly, I'm surprised they're still running this site at all. It's a real shame, because I love Taylor and her music, but this whole shopping experience just left a bad taste in my mouth.

I gotta say, I'm a huge fan of Taylor Swift. I mean, who isn't? She's got some serious talent and her music just speaks to me. So, naturally, I wanted to get my hands on some of her merch. I decided to order a picture disk vinyl from her online store on April 30th.

Now, I know things can take a while to ship, especially with everything going on in the world right now. But, man, this was a long wait. I finally received my vinyl today, months after I placed my order. I was starting to think it was never going to come!

Don't get me wrong, I'm thrilled to have it now. The vinyl looks amazing and sounds even better. But, I just wish the shipping process was a bit quicker. I know Taylor Swift is a busy woman, but come on!

Overall, I'm happy with my purchase and I'll definitely be ordering from her store again. But, I'll make sure to plan ahead and order well in advance. If you're thinking about ordering from her store, just be prepared for a bit of a wait. It's worth it though, trust me.

I'm a huge fan of Taylor Swift! I've been eagerly waiting for her new albums, Lover and Evermore, and I even preordered them both. When she announced the release of Folklore, I didn't hesitate to buy it right away.

One thing I love about Taylor is that she often releases singles that aren't on her albums. It's always exciting to hear new music from her, even if it's not part of a larger project.

However, I was disappointed to see that just one week after I preordered the digital version of Lover, Taylor reduced the price. I understand that prices can fluctuate, but it still stings a little bit to feel like I could have saved some money if I had just waited a little longer.

Despite this small frustration, I'm still a dedicated fan of Taylor Swift and her music. Her talent and creativity continue to amaze me, and I can't wait to see what she comes up with next.

I gotta say, I'm a big fan of Taylor Swift. I've been following her music for years now, and I was super excited to check out her website. Unfortunately, my experience with their customer service has been less than stellar.

I placed an order for some merch about a month ago, but then I got an email saying it was actually a pre-order. I wasn't too thrilled about that, so I decided to cancel my order. They told me it would take 3-10 business days to get my refund, but it's been over a month now and I still haven't seen my money.

Honestly, I'm pretty disappointed. I've always thought of Taylor Swift as someone who cares about her fans, but this experience has left a bad taste in my mouth. I hope they can get their act together and improve their customer service, because right now it's just not cutting it.

So, I was trying to buy something from Taylor Swift's website, taylorswift.com, and let me tell you, it was not a good experience. I ordered a small item on November 14th, which is not a pre-order item, mind you. It's supposed to be a Christmas present for someone special. But guess what? The item hasn't even been shipped yet! Can you believe it? And to make matters worse, it's impossible to get in touch with anyone from the website. Every time I try to ask about my order, I just get the "run around". It's like they don't even care about their customers. I mean, is it really that complicated of a question to ask when my item will be shipped? Apparently, it is for them. Needless to say, I will never be ordering from this site again. It's just not worth the hassle and frustration.

Yo, so I was hyped to cop a hoodie from Taylor Swift's merch store. I dropped $75 on it, which is a lot for me, but I was willing to do it for my girl Tay Tay. But then, a whole week went by and I didn't hear anything about my order. I hit up customer service and got an automated email saying they'd get back to me in 72 hours. That's already a long time to wait, but I was patient.

But guess what? Two weeks later and still no word. What's up with that, Taylor? I'm starting to think this merch store is a scam. Luckily, I used PayPal to pay for it, so I can report the charge as fraudulent if I have to. But seriously, y'all should avoid buying anything from Taylor Swift's merch store until they get their act together. It's a shame, because I really wanted that hoodie, but I guess I'll have to find another way to show my love for Tay Tay.

I recently purchased a signed album from Taylor Swift's website for $50. I was really excited to receive it, but unfortunately, it didn't show up even after waiting for about 90 days. I was really disappointed and decided to contact their Customer Service for help.

To my surprise, they told me that I only had 60 days after receiving a ship date to let them know about any issues. I couldn't believe it! They basically told me that I was out of luck and that they wouldn't do anything to help me. It was really frustrating and disappointing.

I really hope that Taylor Swift isn't aware of what's going on with her website's Customer Service. But, if she isn't looking into any of these reviews, then it's also on her. As a fan, I expected better from her and her team. I don't think I'll be purchasing anything else from her website in the future.

Overall, I think it's important for companies to have good Customer Service and to take care of their customers. It's really disappointing when they don't live up to those expectations.