The complaint has been investigated and
resolved to the customer's satisfactionResolved Takemi Select Wholeale Outlet — Company does not honor warranty or provide service when contacted
resolved to the customer's satisfaction
Broke down after owning for 2 months and now again 5 months later. President does not return phone calls or email. They send out parts w/no directions, that's the warranty??? I am suppose to replace a circuit board in a very tight section with improper tools and sign this before hand...
Please fax a signed copy of the parts release form to [protected]. Once I have a copy of the release form I will be able to send you out the replacement main cpu board for your chair.
WARRANTY LIMITATIONTakemi Wholesale Outlet will, upon request, provide replacement parts for your purchase. If you attempt to repair or adjust your purchase from Takemi Select Wholesale Outlet, you accept this program offered by Takemi for the specific parts and service performed.
Takemi is not responsible for any negligent repair by a customer or a Service Provider, and will not be liable for any special, incidental, indirect, consequential or punitive damages whatsoever arising from or in any way related to the use of or inability to use the product following any repair by a customer or Service Provider.
All content available through the www.takemiselectwholesaleoutlet.com, including but not limited to data, technical drawings, and configurations is believed to be accurate. However, you should independently evaluate the accuracy of the information and the usefulness for your particular needs of any product, part or service available through the website.
TAKEMI DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR THE RELIABILITY OF ANY REPAIR ADVICE OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE WEBSITE OR OVER THE TELEPHONE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION SHALL BE AT YOUR SOLE RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TAKEMI, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN WRITING.
Takemi recommends any repair to Takemi products (under warranty or otherwise) be made by a qualified service professional. For a list of service professionals in your area please consult your local business directory. To obtain warranty service from Takemi, please contact us at [protected].
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
I have read, understood, and agree to abide by the above warranty information:
Signature ___________________________________ Date: ______________________
Do not buy a chair from this company. With the economy the way it is it would be nice to see a company that deserves to go out of business go out of business. I get better service for my $60 iron then I do on this chair that costs over $1000 dollars.
I work about 15 hours a day some days and my back is killing me. Boy wouldn't it be great to use my chair????