T3 Micro
reviews and complaints

Hi i reached out to you guy’s multiple times by text and called over 30 times with no answer sent out an email as well! I ordered two create your own trio switch kits i was only delivered one and did not even get the free bag that was supposed to come with it! I was charged for both kits and only got one!

Purchased on nov 5th

Order number is [protected]

I cancelled the order in less than 10 hours after placing order and was told no cancellation accepted. Direct quote from the rep :"As much as we'd love to help with your request, we are unable to make changes to an order once it has been submitted. All T3 orders are processed right away to make sure you receive your tools as soon as possible!". Then I called Fedex to cancel delivery as clearly the order has not been processed. Unfortunately Fedex can't cancel order upon my request as I was not the sender. Then the rep insisted to ship me the order and told me I can't return if not satisfied. I'm already dissatisfied with their poor customer service. Lastly, I got an automated email asking me to rate their customer service, the "Bad, I'm unsatisfied" hyperlink is not even working. To recap, here's what T3 did to me:

Forcing me to keep the order I inadvertently submitted and not letting me submitting true customer service feedback.

I WOULD NEVER ORDER ANYTHING FROM T3 IN MY LIFE.

My hair dryer made an explosive sound (while In use) Stopped working and now sounds like a large rattle! Very expensive hair dryer.Expected it to last! Was a gift from my husband for Christmas 2018.Modle# XXXXX.

T3 micro hair dryer power cord overheated and caught fire on 5/24 burned my wife's hand , burn treatment required a visit to a pharmacy and over the counter treatment . T3 contact refuses to acknowledge liability and product safety issue.

I am unable to get in touch with T3 Micro in regards to a package worth almost $300 that was "delivered" on 4/27, but was not actually delivered. I have tried to reach customer service many times in many ways to no avail. It is ridiculous that with how expensive their products are that they do not care about helping their customers or being available via phone/email.

Internally exploded. Smelled like burnt electricity and can hear a rattle inside. Featherweight *** dryer was purchased a couple years ago with moderate use. Wasn't used for blow outs, just general drying. Exploded on 1/27 while drying bangs. Smelled like electrical fire and made a loud bang. Now the inside rattles. Seems like this was a known problem according to other customer complaints, but wasn't recalled which is alarming

I contacted T3 Micro to report that my curling was broken. I emailed them and explained the clip that holds the hairs on the iron was broken. They advised me to cut the cord and they would review the claim. After submitting the photo I got an email back saying to cut the cord closer to the base. I explained I have a disability and didn't have the had strength to cut it closer as the cord was thicker at the base. I was advised there would be no exceptions. T3micro sent a sample photo so I had someone cut the cord closer to the base and sent photos. I have received a email stating the photo doesn't show the cord cut. After 2 weeks I am still without a working curling iron and T3Micro has refused to send a replacement.

I ordered 2 featherweight blow dryers and received only 1. But I was charged for 2 blow dryers. My order number is XXXXXXXXXXX. I ordered 2 featherweight blow dryers and received only 1. But I was charged for 2 blow dryers. The box that arrived on 9/19 looked too small for two blow dryers and sure enough, there was only one blow dryer in the box. (See attached picture. Height of delivery box is like the height of tissue box. Way too small to fit 2 boxes of blow dryer). The shipping receipt included said the quantity was 2 even though they only delivered 1 blow dryer to me! I called several times, but there's never a live person answering the phone. I emailed customer service several times, but no one reply back to me. This is very frustrating that I can't get a hold of anyone either through phone or email to solved this issue! They took my money but did not deliver my complete order!

Ordered 2 featherweight blow dryers and received 1. I was charged for 2. Called, emailed several times. No response. Please respond ASAP! I ordered two T3 featherweight 2 Blue/Crome blow dryers from the T3 Micro website. Item #XXXXX on May 1 for the sale price of $48.00 each including using a promo code. The total cost of the two was $95.98.The order number is XXXXXXXXX. The package arrived on May 6,2020. The box looked too small for two blow dryers but on the shipping label on the box it said pkg 1 of 1 so I opened it. Sure enough, there was only one blow dryer in the box. The shipping receipt included on the package said the quantity was 2! I tried calling customer service several times, but it was an automated answering machine and the message said to call back later. No human being to speak to, even though I called during their business hours. I finally wrote an email, and did not get a response. I can't get in contact with them to resolve this issue. It is so frustrating! They took my money but delivered an incomplete order with an item missing. I charged this order on my *** card.

I purchased and returned *** Featherweight blow dryers in May. One of them has not been refunded to date. I've tried many times to contact . I purchased *** Featherweight blow dryers in May. I bought one for myself and one to gift to my sister. Shortly after receiving the product, I decided it didn't work for me so I packaged both of them up in brand new condition and returned both items. One order (XXXXXXXXX) was refunded without issue. On the other order (XXXXXXXXX), I have yet to see a refund. I have left countless voicemails for *** customer service as well as submitted forms through the "Contact Us" page to address this issue. I confirmed via tracking that the items were both delivered. At this point, so much time has passed *** the tracking numbers don't even show data online. I called *** for assistance with this, but they state that I need to verify the warehouse address before receiving any information. I also called the *** Store where I dropped it off, and can't get in touch with anyone. At this point, I'm just quite frustrated because money is tight due to COVID and I just want a refund for an item that I did send back. I have photos dated June 3rd from when I packaged the items (I take photos before returning anything so I can remember which date I returned them on). I'm not sure how else I can prove that I did return the items. The 2 tracking numbers I have are *** and ***, but I am unsure of which one goes to the un-refunded order.