SwagsGalore reviews & complaints 2
Keywords
color customer support help item return store credit use wrong adjustment company curtains customer service dollar store free shipping orders quality refund websiteNewest SwagsGalore reviews & complaints
shipping cost
I order curtains from this company totaling over $100, there website stated free shipping for orders over $75 however, my account was charged for shipping, I contacted customer service who made the adjustment for shipping, but once I received the curtain, the quality was worst than something you would purchase at the Dollar store, so I returned them at my expense, only to receive a refund (minus the shipping) I paid to return them. In short, they charged me twice for shipping, (PER POLICY AS THEY STATED) "My personal view of this company gets 3 thumbs down. Crocks don't deserve my business, do they deserve yours?
can't use my store credit
Ordered from SwagsGalore and had to return the item due to the incorrect color. I sent the wrong one back and they offered me a store credit.
When I wanted to use it I was not able to do that. I had no idea what was going on so I contacted SwagsGalore customer support and asked what was wrong with my credit. They did not reply and I did not get any help form them. I still can't use my credit!
Is SwagsGalore legit?
SwagsGalore earns 69% level of Trustworthiness
Good Credibility Notice: SwagsGalore rated around 69% by Complaints Board. Generally safe, but exercise caution in information sharing.
We found clear and detailed contact information for SwagsGalore. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Swagsgalore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Swagsgalore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- SwagsGalore protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to SwagsGalore has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to SwagsGalore. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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