CB Travel and Vacations Sunwing Travel Group Changed time for our flight to Varadero from 6:15 am to 5:20 pm

Sunwing Travel Group Reviews and Complaints

Sunwing Travel Group – Changed time for our flight to Varadero from 6:15 am to 5:20 pm

costa kakish of US

Jan 13, 2025 9:29 pm EST

Verified customer

Featured review

Our flight was supposed to be at 6:15 AM on January 3 Sunwing emailed and alert us that the time has been changed from 6:15 AM to 5:20 PM. I lost a day of work I could've worked that day. My kids missed tutoring they could've gone, and when I called Sunwing customer service, they were very rude and ignorant. And provide no explanation and no reason why time has been changed

Claimed loss: 300 dollars for a work day that I lost because of the changes 100 $ for missing for kids tutoring

Desired outcome: To be compensated for the loss of a full day of the vacation 1000$

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