I have ordered sunglasses from Sunglass Club, which was seen on Instagram and it shows price in USD also delivered in 3-10 days. I selected glass
OAKLEY 009479 manorburn - 34.99 USD
PERSOL po2494s - 44.99 USD.
I check out and paid 142 NZD on 1st October,2022. I thought it will come from USA. I got confirmation of payment & order. On 4th October I got tracking number, if you have queries let us know., I reply them regarding product from where is it coming.?
They reply me with, we have 7 days vacation and will get back to you on 8th October. After that I sent them 5-6 emails more for update & questions but bad luck no one answers. I was tracking my order on given website (17track). It was arrived in NZ on 10th November.
I have got parcel today and it was wrong product and only 1 sunglass. I was very disappointed š¢ and very angry on them. A person does hard work and earn money, This type of people do fraud.
Thanks
Country of complaint: China
Address: ZYYMHM - International Project Department, West Gate, Post Office Central Bureau, No. 139, Wucheng South Road, Xiaodian District, Taiyuan City, TAIYUAN, SHANXI 030006, CHINA
Desired outcome: Please refund