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CB Pool and Bath Services Sundance Spas Complaints #2-21
Sundance Spas

Sundance Spas review: Vendor will not supply distributors with repair parts

T
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8:00 am UTC
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Purchased a Sundance Cameo spa in July of 2020. Within 2 months one of the standard diverter part assemblies (to waterfall) failed and has been unusable since. Still covered under warranty and distributor has had part ordered since August 2020. Sundance is still making spas and installing this standard part on new spas but has not provided distributor with repair assembly to repair spa.

Desired outcome: Send repair part to distributor

Keywords:
2020 assembly august distributor diverter part july spa warranty waterfall
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