State Farm Mutual Automobile Insurance Company review: Delay in paying claim

Involved in an auto accident on August 17, 2026. Vehicle was determined to be a total loss, due to most of all the air bags were deployed. Though the other driver was determined to be negligent, and all supporting documents were submitted and acknowledged, the claim has yet to be paid as of September 9, 2026. Emails and phone calls are not responded to, and the claim gets shuffled to different claims adjusters. Since all is in order, I don't understand the delay. To add insult to injury, not one phone call from my agent about the well-being of me or my family. Definitely, she all about the premiums.